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Case Studies > With Jobvite, Oxfam America Hires Quality Talent to Put a Stop to Poverty

With Jobvite, Oxfam America Hires Quality Talent to Put a Stop to Poverty

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
  • Business Operation
  • Human Resources
Use Cases
  • Remote Collaboration
Services
  • System Integration
  • Training
The Challenge
Oxfam America faced significant challenges in its hiring process, primarily due to a paper-heavy system that was inefficient and disorganized. The organization struggled with managing a large influx of capable candidates from around the world, which was exacerbated by a disjointed referral system and the niche market in which they operated. Additionally, the global nature of Oxfam's operations meant that regional hiring managers in different markets handled their territories independently, leading to inconsistencies in the candidate experience and workflow process. This lack of uniformity made it difficult to maintain a consistent hiring strategy across the organization, which was crucial for their mission of alleviating poverty and hunger.
About The Customer
Oxfam America is a prominent non-profit organization dedicated to alleviating poverty and hunger worldwide. With over 500 employees spread across seven countries, Oxfam America relies heavily on international support from interns, recent graduates, and program specialists to achieve its humanitarian goals. The organization operates in various regions, including Haiti, El Salvador, Cambodia, Senegal, Guatemala, and Ethiopia, and is committed to delivering aid and support to those in need. Oxfam America's mission is to bring an end to poverty and hunger, and hiring talented individuals with a humanitarian mindset is crucial to achieving this mission. The organization faced challenges in its hiring process due to a paper-heavy system and a disjointed referral system, which hindered its ability to efficiently manage a large influx of capable candidates from around the world.
The Solution
To address these challenges, Oxfam America decided to implement Jobvite Hire, a comprehensive hiring platform that would streamline their recruitment process. The organization rolled out Jobvite to its offices worldwide in 2013, including locations in Haiti, El Salvador, Cambodia, Senegal, Guatemala, and Ethiopia. Jobvite Hire provided Oxfam with an easy-to-use, paperless system that included advanced approval processes and robust referral management capabilities. This new system allowed Oxfam to create a unified, global hiring strategy that brought much-needed consistency to their vetting process. With Jobvite, Oxfam was able to standardize the candidate experience across all regions, ensuring that applicants were hired through the same steps regardless of their location. This uniformity and transparency in the candidate workflow process significantly improved the efficiency and visibility of the hiring process. Hiring managers gained control over the entire process, from requisition approval and job posting to screening candidates and generating offers. The electronic approval process allowed for expedited approvals, empowering hiring managers to take charge and reducing their dependency on recruiters. Overall, Jobvite Hire enabled Oxfam America to build a global talent pool that aligned with their mission and goals for international aid.
Operational Impact
  • Oxfam America achieved a unified and consistent hiring process across all its global offices, ensuring that the candidate experience was the same regardless of the region.
  • The implementation of Jobvite Hire significantly improved internal efficiency by transitioning from a paper-heavy system to a paperless, electronic system, reducing the workload on recruiters and hiring managers.
  • Hiring managers gained greater visibility and control over the hiring process, allowing them to expedite approvals and manage candidate screening more effectively.
Quantitative Benefit
  • Oxfam America was able to keep its cost-per-hire as low as possible while growing to 500 employees worldwide.
  • Almost 75% of applicants came from Oxfam's career website, indicating a high level of interest and passion for the organization's mission.

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