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World-Renowned Agribusiness Giant Optimizes Its Business Services Delivery with NETSCOUT
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Agriculture
Applicable Functions
- Business Operation
Use Cases
- Asset Health Management (AHM)
- Predictive Maintenance
Services
- System Integration
The Challenge
The agribusiness company, a leading player in the food and agriculture business, faced a fundamental challenge of managing its large network while providing high-quality services and implementing service triage resolution transparently. This was a constant, unending problem and the driving force behind the organization’s network management and service optimization plans. The company required extraordinary L2-L7 service performance insight. Overseeing a large network was a fundamental challenge for the agribusiness giant. Most importantly, the challenge for the company was related to service assurance.
About The Customer
The agriculture company is one of the largest privately held agribusiness companies in the United States. Headquartered in the western United States, the company has offices and business operations that span the globe. This agribusiness conglomerate is a worldwide, leading player in the food and agriculture business providing a wide array of services and products including frozen food processing, dry and liquid fertilizer manufacturing, feed ingredients, turf and horticulture, to plant and animal science research – even industrial products. In order to properly service its 10,000+ employees and to fulfill its massive business requirements, the company learned – and recognized – long ago the need for optimizing the performance of applications and services running on its far-flung enterprise network.
The Solution
The company deployed NETSCOUT’s nGeniusONE™ Service Assurance platform with the hope that it would optimize the performance, and add operational intelligence and visibility of the organization’s IT services. They wanted NETSCOUT’s nGeniusONE platform to solve critical IT challenges like reducing service degradations and outages, which have a ripple effect through critical business processes. The platform unlocked an avalanche of previously unseen and unused network traffic data. The core benefits include the unique and holistic view of its network’s service dependencies and interrelationships. NetScout’s Adaptive Service Intelligence™ (ASI) technology that is the engine that powers the nGeniusONE solution is what helps to provide such granularity to the data the agribusiness receives as seen through the nGeniusONE dashboard.
Operational Impact
Quantitative Benefit
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