The fintech company provides consumer financing to merchants and consumers at point-of-sale through more adaptable alternatives to traditional lending programs. They built models to support the company’s projects in various departments including underwriting, accounting, and collections. However, they faced a challenge in the collections department. With tens of thousands of delinquent loans at any given time, there are a lot of calls for the Collections team to make. The more successful calls they have — measured by an industry metric called Right Party Contact (RPC) — the more likely they are to be able to successfully collect on these delinquent loans, and thus bring in revenue for the company. However, with such a great volume of target calls to make and generally low connection rates in terms of reaching the right person or party, any type of optimization or efficiency can make a big difference.

BigChange, a company launched in 2013, has been instrumental in monitoring and managing over eight million jobs and tracking driving miles equivalent to over 100,000 trips to the moon. However, they identified a significant challenge in the industry. Many traditional companies requiring fleet and workforce management were wasting time, money, and fuel managing their mobile workforces due to reliance on outdated technology, manual reporting, or paper-based systems. BigChange aimed to build a system that would eliminate many of these antiquated processes, thereby improving efficiency and productivity.

Croatia Osiguranje, the leading insurance company in Croatia, decided to launch a 100% digital vehicle insurance option, Laqo, in response to new consumer behavior and trends. However, the company faced the challenge of digitalizing customer service communication in an industry that is traditionally based on personal agent-customer relationships. The company aimed to decrease resolution time and increase sales by moving customer queries to chat apps, their customers' preferred communication channel. The goal was to limit the number of phone calls and emails, while enabling real-time customer service with live agents. The challenge was to maintain the personal touch in customer service while transitioning to a digital platform.

Propel Apps is an award winning mobile solutions provider, helps organizations redefine business processes in wholesale, healthcare, etc

Vision Lab Apps is a software house specialized in developing enterprise software solutions for AR, Machine Learning solutions and wearable technologies. Our mission is to support and empower industrial operators through significantly improving their productivity and security. Our vision is to be a central force in driving the Industry 4.0 revolution.The company has developed ERA - its Augmented Reality software platform for the industrial workforce. ERA has been tested and validated through several pilots. It is currently in use within clients’ facilities that successfully tested it and acknowledged the benefits of adopting ERA. In particular, the areas chosen to deploy ERA are remote technical assistance and maintenance, training and after-sales services.The company is entering the scale-up phase after successfully testing the adoption of ERA and validating its business model. Therefore, the next step is to enter international markets.