Postal mail and package delivery company wanted to replace legacy yard management system, increase inbound and outbound yard velocity, improve priority parcel delivery time and accuracy, reduce workload and overtime, reduce driver detention and measure performance and utilization of yard resources.

The Royal Mail, one of the oldest organizations in the world, was facing significant challenges in managing its vast real estate portfolio. With one of the largest corporate real estates in Europe, the organization was committed to maintaining the highest standards of safety, health, and wellbeing for its people, suppliers, and the communities it operates in. However, the existing processes were resource-heavy and largely paper-based. Providing access to building information for contractors was a time-consuming process. The organization also had to undertake annual compliance checks on all its buildings, which generated around 130,000 pieces of paper that needed to be filed. The Royal Mail needed a platform with a workflow system that would allow them to proactively manage and follow up any remedial works identified.

Boll & Branch, a luxury home goods retailer, was seeking to enhance its direct mail campaigns by incorporating the level of customer segmentation typically seen in email marketing. The company, which sells its artisanally crafted bed linens through both ecommerce and retail locations, was looking for a way to get data from its warehouse to PebblePost, a platform that enables the creation of highly targeted direct mail campaigns. The challenge was to find a solution that could streamline this process, enrich user profiles for both direct mail and email marketing, and save time for the data team.