Licores de Guatemala, a leading producer and distributor of aged rums and other high-quality spirits, was facing challenges in its purchasing cycle. The company was struggling with administrative tasks and repetitive procedures that were time-consuming and inefficient. The purchasing process, which spanned from purchase requests to complete order traceability, lacked integral control. The company was also grappling with the need to adapt to the new demands of its internal customers. The initial digital transformation project was limited to a series of measures aimed at optimizing the purchasing process within its ERP SAP ECC 6.05. However, the management team at Licores de Guatemala realized the need to expand the project across the entire process, which consisted of eight phases.

Click Seguridad Jurídica, a Mexican Multiple Purpose Finance Company (SOFOM) specializing in fiduciary activities, was grappling with the increasing complexity of implementing and constituting financial products. The activity was becoming more restricted and subject to a vast number of legal operations. The company needed a solution that would allow for flexible and agile business process integration, capable of adapting to changes in demand and potential legal modifications that could impact its commercialization process. The CEO, Adolfo González Olhovich, began searching for a no-code tool that could meet these requirements and streamline over 20 processes including quotation, authorization, blacklist review, and integration and service contracts.

The Solidarity and Social Investment Fund (FOSIS), a service of the Chilean Government, was faced with the challenge of standardizing its administrative processes to comply with the new regulatory framework established by the Law of Digital Transformation of the State (LTDE). The LTDE focuses on updating administrative procedures and document management in public administration through digital transformation. It also mandates that all communication related to administrative procedures between different public bodies must be carried out electronically. FOSIS had been using the AuraQuantic platform for over 14 years to automate different internal processes. However, with the introduction of the new LTDE framework, the institution needed to launch an ambitious project to align with the new regulations.

Baleària, a leading shipping group in Spain, was facing challenges in managing its ship and crew procedures. The company was heavily reliant on manual tasks involving physical documents, which was not only time-consuming but also prone to errors. The company needed to control the validity of the ships’ mandatory certificates based on current legislation, which was a complex task due to the vast number of ships under its management. The traditional methods of operation were hindering the company's efficiency and productivity. Furthermore, the company was seeking ways to improve its work methodology in terms of developing its maritime operations and control of the ships’ documentation.

Four Consulting, a B2B technology consulting firm, was on a mission to modernize its business processes. As part of its Strategic Plan 2021-2026, the company aimed to digitize its various functional areas to gain real-time information, increase efficiency, and make strategic decisions to enhance its market competitiveness. The challenge was to automate all HR-related processes, a critical step in the company's modernization journey. The processes that needed automation included selection and recruitment, file creation and updates, holiday and leave management, certificate and permit requests, personnel management, and management of business agreements. The company needed a solution that could be implemented quickly and efficiently, without disrupting the ongoing operations.

Quimtia, a company specializing in the production and distribution of chemical products, was facing significant inefficiencies in its export processes. The process was not functioning optimally due to the high level of manual tasks involved, causing numerous disadvantages in the daily operations of foreign trade. The entire process, from order placement in SAP, order planning, packing list generation, internal and external management, to the final delivery to the customer, was cumbersome and time-consuming. The management team recognized the need for a technological solution that could streamline and control the entire process, reducing the manual workload and accelerating management times.

Personal Paraguay, a multiservice provider of mobile telephony, fiber optics, IPTV, satellite television, and mobile financial services, was grappling with an overload of administrative procedures. Initially, all information management was carried out manually using office automation programs or printed documents. To reduce paper usage, the company developed an in-house solution to facilitate document collection and accessibility, along with another tool to manage their authorization process. However, the need to reduce the number of tools used, incorporate new technology functionalities, increase productivity, reduce time, and have greater control over activities led the company’s managers to explore the software market in search of a solution that would meet their requirements.

Canalbank, a Panamanian bank, was facing a series of challenges due to the changing and competitive environment in the banking sector. These challenges were marked by regulatory changes, the continuous search for administrative efficiency, the elimination of friction in existing processes with internal and external customers, the personalization of products and services, cost reduction, and sustainability challenges. In 2019, Canalbank had implemented a new IT system, SAP, as a calculation engine for all operations linked to customer management and banking products. However, the bank's management team realized the need for a solution that could help them overcome the aforementioned business challenges. They initiated a request for information from three technology providers to find a suitable solution.

The Technical Standards Institute of Costa Rica (INTECO), a 35-year-old organization providing standardization, training, and evaluation services, was seeking to digitalize its services to enhance customer service. With an extensive catalog of over 3,500 technical standards, INTECO caters to a multitude of companies and is part of the largest certification network in the world, IQNET. Despite having developed its own audit management system to systematize and centralize information, INTECO was in search of a SaaS solution that could further systematize and automate its processes without the need for programming code. The challenge was to find a solution that would meet its business needs and help streamline its business processes to meet the expectations of all stakeholders.

Masymas Supermarkets, a Spanish retailer and part of Hijos de Luis Rodríguez, S.A, was seeking to improve its processes, reinforce sales channels, and increase customer satisfaction. The supermarket chain and consumer product distributor aimed to drive digital transformation to achieve complete automation of its operations. The challenge was to implement a system that could automate various business processes, eliminate human errors, and expedite tasks. The company also wanted to digitize tasks related to contracting suppliers, eliminating the use of paper and telephone calls for follow-ups. Another challenge was to streamline all procedures related to franchisee management. The company was looking for a solution that could help them become a leading example for the rest of the food retail sector.