ShipTo Partners, a Canada-based Third-Party Logistics (3PL) provider, faced a significant challenge in managing and tracking their inventory. The company started without any software, leaving them with no technology to handle their diverse shipping needs. Their clients' sales came from various channels, including websites, marketplaces, and physical stores, making inventory management even more complex. For instance, one client had over 400 SKUs, while another sold products with 600 color variations across multiple sales channels. The lack of inventory visibility led to discrepancies in local sales quantities and warehouse inventory. Furthermore, clients struggled to view inventory quantities for each channel in one place, and ShipTo Partners had no way to provide this information. The absence of technology was causing a pileup of misinformation and inefficiencies.