Download PDF
MindTickle
Overview
HQ Location
United States
Year Founded
2012
Company Type
Private
Revenue
$10-100m
Employees
201 - 1,000
Website
Twitter Handle
Company Description
Mindtickle helps businesses grow revenue and retain customers by improving performance in sales and customer support teams. Its award-winning Revenue Enablement Platform combines on-the-job learning with customer engagement activities.
IoT Snapshot
.
Technology Stack
MindTickle’s Technology Stack maps MindTickle’s participation in the IoT Technology stack.
-
Devices Layer
-
Edge Layer
-
Cloud Layer
-
Application Layer
-
Supporting Technologies
Technological Capability:
None
Minor
Moderate
Strong
Case Studies.
Case Study
Wärtsilä Powers Global Sales Agility with Data-Driven Sales Enablement
Wärtsilä, a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets, was facing a communication bottleneck due to its global operations. The company's sales cycles could run up to five years, and the rapid changes in the marine and energy sectors due to factors like climate change and regulatory requirements made it crucial for the sales teams to stay updated. However, the company's traditional learning management system (LMS) was unable to deliver mobile, instant accessibility, which was necessary for the sales teams to keep up with the industry changes.
Case Study
PriceLabs Uses Mindtickle Call AI to Train, Onboard Reps, and Fine-Tune Products
PriceLabs, a leading revenue management platform for vacation and short-term rentals, was seeking a solution to record customer calls. The aim was to uncover customers’ sentiment and gain insight into their needs. The product team felt that there were new solutions that weren’t being adequately pitched. Recorded calls would help PriceLabs share feedback with the product team and also help identify where the team was missing the mark on explaining its product. This was particularly important as PriceLabs had doubled its team in the previous six months, and planned to double the team again in the following six months.
Case Study
Splunk Fosters a Culture of Coaching with Mindtickle
Splunk, a data technology company, was facing challenges with its existing training program. The program, hosted solely by a Learning Management System (LMS) and populated by the Splunk content team, was no longer meeting the company’s needs. The sales training consisted of a library of e-learning courses that were primarily video-based modules. Every new hire leveraged the same content in their onboarding process, regardless of their skill level. Additionally, coaching, a crucial aspect in the development and training of sales reps, was inconsistent among sales managers and not streamlined or well-defined. Splunk determined that all these issues could be addressed by creating a culture of coaching at the company, underpinned by investment in enablement technology.