The Commonwealth of Pennsylvania was faced with the challenge of reducing its fleet size by 20% as part of a mandate by the Governor to make government work smarter and more efficiently while spending less money. The Commonwealth's fleet consisted of 9,886 vehicles, many of which were underutilized or too expensive to maintain. The existing fleet management practices were not optimal, and there was a lack of transparency about the size and status of the fleet. The challenge was to downsize the fleet while maintaining current transportation services for Commonwealth employees.

The City of Sacramento Department of General Services was committed to having a greener fleet. To achieve this, they needed to establish a baseline of operational metrics to enable them to report on and measure their progress. They also needed to standardize their maintenance practices to improve efficiency. The city decided the first step was to upgrade their technology toolkit. They were using FleetFocus fleet management software from AssetWorks to run the fleet but wanted to upgrade to the newest version to enable advanced features and capabilities such as dashboard and KPI reporting with Crystal reports. Their first priority was to make data-driven decisions.

The City of Calgary's fleet services department faces the challenge of monitoring fuel usage on a daily basis due to the potential financial and criminal accountability in the event of a fuel leak. The harsh climate of Calgary, with temperatures ranging from -30°C to +30°C, adds to the complexity of maintaining a watchful eye over fuel tanks. The City operates 16 fueling sites, some of which are so remote and essential that it would be difficult to totally eliminate the City’s fuel operations. Every City employee authorized to dispense fuel to a vehicle is given either a plastic card to swipe through a card reader at the fuel island control unit (ICU) or an employee number which they key in at the ICU keypad.

The City of Austin Fleet Services Department provides fleet management services and fuel for more than 5,200 vehicles that support 20 internal city departments and 10 external customers. With a staff of over 100 technicians, 7 maintenance facilities and 32 fueling sites, Austin Fleet Services is a complex operation that has embraced technology as an effective way to run an efficient fleet operation. The City of Austin has used AssetWorks’ FleetFocus software to manage all of its fleet maintenance operations for over twenty years. However, in 2008, the City of Austin upgraded to AssetWorks’ automated fuel management system, FuelFocus, at all 32 of its fuel facilities.

Michels, a provider of quality construction solutions, was facing challenges in managing their vast fleet of over 12,000 assets spread across multiple locations. They had no maintenance tracking software and the management was done sporadically and on paper. In 2013, they invested in AssetWorks FleetFocus fleet management software to solve these challenges. However, there was one element missing: integrated tool management. With tens of thousands of tools throughout the organization, Michels’ existing solution for tool management wasn’t meeting their expectations. The program they were using to manage their tools at the time was not integrated with FleetFocus, which had already been rolled out to some of their shops and warehouses. They weren’t able to open work orders on tools or track tool inventory, and they didn’t have a convenient way of knowing what they had on the shelf at a given time.

The City of Toronto was in need of a more secure and accurate way of managing its fuel operations. The city was managing over 130 fuel sites that held varying capacities of fuel. The outdated fuel sites required manual fuel volume measurements and calculations, which was an error-prone process that required a lot of human intervention, time, and effort. The city was also facing challenges in reporting on fuel usage and tank levels, which involved a lot of emails, spreadsheets, charts, and paper forms.

Religare Securities Limited (RSL), a leading Equity Brokerage Firm in India, was facing challenges in providing reliable and secure online trading services to its customers. The company was dealing with network performance and availability issues, as well as security breaches. The main concern was to implement a solution that would not cause user interference and could assure cost-effective scalability to support future business growth. The company has thousands of customers utilizing its services for online trading purposes at any point in time. Therefore, Religare was concerned not only with providing complete availability and accelerated performance for such high volume traffic but also assuring the traffic is appropriately protected from worms, viruses and DoS/DDoS attacks such as SYN floods while maintaining its ability to assure timely execution and response time for its numerous, business critical applications.

LuckyVitamin.com, an online distributor of health and wellness products, was facing challenges in optimizing performance across its dynamic and complex website. The company was aware of the importance of web performance and had spent years manually optimizing their pages. However, this process was time-consuming, never-ending, and required highly specialized work from some of the best developers in the company. The company was looking for an automated solution that could deliver faster pages consistently and reliably across their entire site.

As a leading provider of home media entertainment, Yes Satellite wanted to enhance their services and provide over-the-top content to customers. In order to provide services like video on demand (VOD), Yes Satellite needed a global load balancing solution with low latency. Their main priority was to secure a solution that provided load balancing and integrated security with one management system.

Ipgarde, a service provider based in France, hosts corporate customers’ servers and network devices in a virtualized environment. The company was using an open source solution for load balancing, but it could not fully guarantee easy configuration and migration, and 24/7 connectivity. The company was also facing challenges in testing server availability and load balancing, guaranteeing the availability of customer websites without disrupting the existing infrastructure and servers. The company’s existing open source solution did not support one-leg configuration. As servers were not being used optimally, another challenge was to reduce the number of public IP addresses used, by creating just one IP address which in turn would manage the flow of information to additional IP addresses, decreasing the overload on the CPU. Additionally, Ipgarde has been experiencing some DoS attacks, particularly from customer websites due to insufficient firewall protection.

Switch’s SUPERNAP data centers required protection from all forms of DDoS threats via a security solution that provided a wide breadth of protection, thereby allowing the company to maintain 100% uptime and business continuity for its customers, even in the face of an attack. The new solution would need to be capable of mitigating DDoS attacks of up to 300Gbps and 220 million packets-per-second from a single device.

P&Tluxembourg, the leading postal and telecommunications services provider in Luxembourg, was looking to transition into a cloud service provider. The company wanted to provide isolated private cloud environments for its customers. They needed a solution that was scalable, easily managed, and would provide a high quality of experience (QoE) for users. The company sought a cost-efficient, virtualized solution that would provide very clear isolation between customers. High quality of experience (QoE) for customers was a top priority, in order to ensure that users could access content quickly and efficiently. Also, scalability was needed to ensure P&T would be able to add new services and customers, without requiring a forklift upgrade.

The Depository Trust & Clearing Corporation (DTCC) is the primary infrastructure in the United States providing clearance, settlement and information services for equities, corporate and municipal bonds, government and mortgage-backed securities and over-the-counter credit derivatives. With the changing nature of the financial services industry, technology is driving new ways of doing business. The time it takes to settle trades is being reduced to minimize risk, and trading volumes continue to escalate almost exponentially. To stay on top of the game, DTCC had to develop a vast scalable network of Web-based standardized, automated and centralized solutions that promote speed, connectivity, efficiency, lower risk and resiliency. Through this interconnected network, customers would be able to access all of DTCC’s Web-based applications over the Internet.

deltathree, a leading provider of SIP-based Voice over Internet Protocol (VoIP) solutions for service providers and consumers worldwide, was looking for a network solution that would deliver a reliable IT infrastructure to optimally support its growing number of Hosted Consumer VoIP Solution and Reseller customers. The company’s main technical issue was to find a load balancer for both SIP and HTML traffic that would support high load traffic and provide seamless redundancy. Their focus was on sustaining 100% uptime for customers and continuing to build its business through this maintained reliability. In addition, deltathree required that any solution chosen would also provide help with IT infrastructure maintenance and upgrade procedures as well as reduce the need for manual configuration.

Ace Hardware Corp., the largest global retailer-owned cooperative, needed to enhance both the customer shopping experience and employee responsiveness to customers through increased reliability of their CRM and ERP applications. With over 4,800 stores located in 50 states and 70 countries, Ace Hardware's global operations depend on the full availability, highest performance and complete security of networked applications across all store locations. The company needed a comprehensive availability, performance and security solution for their server farm infrastructure.

Just Group, a major Australian fashion retail company, was facing a significant challenge with its seven ecommerce sites. With up to 100 million monthly page visits, the company needed a robust and efficient solution to replace its old load balancing solution and ensure optimal performance for each site. The company was experiencing a 10+ second load time for its web pages, despite attempts at web application code optimization. This was a significant issue as research shows that 57% of users abandon pages that take longer than 3 seconds to load, and are measurably less likely to convert from browsing to buying. Just Group needed a solution that would not only minimize page load time but also offload the optimization work from the site’s programmer.

QuadraNet, a full-service data center provider, was facing an increasing frequency and virulence of DDoS attacks. Their previous security solution identified network threats by observing traffic patterns and volume, null-routing affected customer IP space when attacks exceeded the customer’s uplink capacity. This resulted in downtime for targeted customers. QuadraNet needed an automated DDoS attack mitigation system that could eliminate downtime and keep customers running without disruption. They sought a solution that could protect customers quickly, effectively, and with extremely low false-positive rates.

Pappas Automobil AG, Austria's largest Mercedes distributor and a nation-wide operator of service garages, had an online ordering system that enabled its many branches to order cars and parts. However, the company faced challenges in providing secure, high-throughput real-time intrusion prevention and DoS protection to guarantee continued high availability and secure service provision. The company's initial firewall protection was unable to provide the required security. The company’s network traffic needed to be protected from worms, viruses, and DoS/DDoS attacks, including SYN floods, while ensuring prompt response times and delivery of business critical applications. Continuous disruptions to the network were causing large losses as branches were unable to place orders for spare parts or locate a suitable repair destination – leading to unhappy customers and lower revenues.

Buypass AS, a Norwegian supplier of secure solutions for electronic identification, electronic signatures and payment, was looking to upgrade and consolidate its Application Delivery Controller (ADC) hardware devices without compromising the resiliency or performance power of its application delivery. As a service provider delivering identity management as a service, security is always a primary concern. There is simply no room for security gaps or performance drops. With aging existing technology and a fast-growing customer base, the company required a secure, high-availability solution that would deliver better performance. It also needed a flexible, scalable solution that would ensure continuity for its services and enable it to bring new personal electronic ID applications and services to market faster.

The largest wholesale bank in New England began offering financial services via the Internet and provided additional critical business applications for its members, processing millions of dollars per week. Its goal was to have near 100% uptime for these critical e-commerce applications and to provide fast, consistent Internet access. The Bank’s network and Internet access had to provide its members with the appropriate security to protect crucial data and information that was being processed through its web site. The Bank was also planning to expand its member base and would have to plan its network and Internet availability to support this growth. It wanted to implement Internet load balancing between the primary Boston site and its Disaster Recovery (DR) site to enhance its e-commerce performance and reliability, as well as add an automatic failover to the DR site in the event that its Boston site was unavailable.

Play65.com, a leading online, skill-based gaming platform provider, was looking for an integrated solution to optimize and secure its network performance. Any network faults would cause Play65.com immediate revenue loss in tens of thousands of dollars per hour and damage to its reputation. Therefore, Play65.com was looking for an application-level solution to assure network availability, performance and full security for the more than 2 million hits a day on its servers. Web-based services are an integral part of Play65.com’s business model. The company provides an online skill-based gaming platform for players from all around the world and its business revenues are derived from a fee it charges winning players. Network performance is therefore a pivotal concern for Play65.com since it’s the backbone of its revenues and is densely trafficked on a regular basis. Play65.com conducts nearly 18 million games a month and therefore holds more than 2 million hits a day on its servers. From a business profitability point of view this means that if the company’s network went down, it could stand to loose approximately about $20,000 per hour.

Over a three month period, Xittel experienced 200 multi-vector DDoS attacks on a daily basis, ranging from 1 to 45 attacks per day. Each attack lasted 60 to 120 minutes and completely overwhelmed the company's communication links with illegitimate traffic, making it impossible to transmit information. The call center went from 1,000 to 6,000 calls per week and some clients didn’t even have phone service to contact the company. Xittel discovered that one specific hosted client was the target of attacks. The company sporadically disconnected the targeted client. However, since it could not afford to protect itself against these menacing attacks, Xittel was forced to ask its client to find another service provider. As several of Xittel’s clients relied on Internet access and connectivity, the need for a mitigation solution increased and the survival of the organization depended on it.

Brinkster, an Infrastructure as a Service provider, needed a load balancing solution for web, cloud and mobile based applications. As an IaaS company, it was imperative that Brinkster provide load balancing capabilities for all web, cloud and mobile based applications. It is a capability that Brinkster offers in their products, as well as one they offer to customers for infrastructure deals. As applications continue to evolve and become more complex, there is an increase of stress on networks – resulting in unwanted downtime, maintenance efforts and costs. Therefore, Brinkster needed a solution that could accommodate these growing, key infrastructure challenges that affect web applications.

Brinkster, a global hosting and cloud service provider, needed a solution to protect its vast client base against a new generation of sophisticated, multi-vectored cyber attacks. The company hosts over 50,000 customers and needed a security solution that could protect its infrastructure and customers from a wide range of cyber attacks designed to impact its ability to service customers, or to infringe on the security of their information. The solution had to meet Brinkster’s rigorous demands for uninterrupted network uptime so it could deliver on its service level agreements (SLAs). As a result of recent attacks on their customers, Brinkster focused on protection from denial-of-service attacks in the form of networks and application-level floods, zero-day vulnerability attacks, low-volume, scanning, cracking and advanced persistent threats. While a growing portion of Brinkster’s data traffic is secured and encrypted by the SSL protocol, they needed a security solution that could detect and mitigate DoS and DDoS attacks that are SSL encrypted.

The European manufacturing company had a complex, globally-distributed network comprised of data centers, remote offices and cloud-hosted applications. Each asset type had different requirements and faced different threat profiles. Traditional DDoS mitigation vendors did not have the flexibility or scope to offer full, cost-effective protection for all asset types. The company's previous security vendors had suffered a major breach the previous year. The company was looking for a solution that could provide protection for all its assets, including four globally distributed data centers running mission-critical applications, 150 cloud applications hosted on a large public-cloud provider, and three-dozen remote sales offices spanning the globe.

The World Meteorological Organization (WMO) is an intergovernmental organization spanning 187 Member States and Territories. It provides the framework for international meteorological cooperation worldwide. WMO facilitates the free and unrestricted exchange of data and information, products and services in real- or near-real time on matters relating to safety and security of society, economic welfare and the protection of the environment. It contributes to policy formulation in these areas at national and international levels. WMO needed a secure, redundant way for its Members to connect to a remote site using a public infrastructure. With this goal in mind, Vladislava Toukalek, acting chief of the WMO Information Technology division, determined that a multi-homing and WAN acceleration solution would help WMO achieve this goal in the most cost effective manner.

Telenet, Belgium’s largest cable services provider, needed to consolidate its IT infrastructure and adopt a virtualized environment. It also needed a solution that included both basic load balancing features and application performance monitoring. The company looked for a solution that would fit into its existing infrastructure in both its production site and its testing environment. As a leading cable operator with an MVNO offering, Telenet also needed to provide non-stop, premium services to more than one million subscribers (existing residential and business customers) as well deliver new services to new and existing customers.

New York Law School (NYLS), one of the oldest and most respected institutions in the United States, needed to ensure Internet connectivity to its highly demanding community of 1500 students and faculty in order to provide them the best possible Quality of Experience (QoE) in accessing their e-Learning application, web servers and hosted student email service. Network disruptions and connection failures were the reason that New York Law School became interested in implementing Radware's LinkProof solution. The School's course management system (Blackboard) is hosted and when the single link failed in the past, students could not see the teacher and the teacher could not teach. There was also a need for more robust Data Center infrastructure to allow for more hosting and future bandwidth growth. The School wanted more flexibility in negotiating with service providers to achieve lower costs and higher SLA commitments.

Traveltainment, a leading IT service provider in the leisure travel market, relies heavily on its online database for business operations. The company's peak hours are early evening until midnight and from early afternoon until midnight on the weekend. During these times, they can have between 120,000,000 and 150,000,000 impressions per day and 250,000 concurrent connections with up to 8,000 new connections per second. Due to their large market penetration and well-known customers, they are constantly being targeted for intrusion attempts. Since Traveltainment provides booking facilities for its customers and handles cardholder data; intrusion prevention, maintenance of data integrity, and protection against injections and zero-day vulnerabilities is imperative to the company’s success. Any type of attack would lead to profit loss, customer dissatisfaction, and damage to the company’s image. It has been calculated that one hour of downtime for Traveltainment can lead to 180,000 Euros lost. Furthermore, by operating two separate data centers in different locations, incoming traffic reaches the data centers from 5 different Internet uplinks and causes strain to their customers service availability.

Hewlett-Packard, the world’s largest technology company, was in need of a solution that could reduce application infrastructure costs, support higher application SLA, and improve application quality of experience. With a large product and service portfolio serving billions of customers, the company required a solution that was cost-effective, advanced, and comprehensive. The challenge was to find a solution that could handle the scale of HP's operations and provide a high level of service to its extensive customer base.