Aggregate Industries, a leading supplier and manufacturer of heavy building materials in the UK, was facing the challenge of a competitive market and the need to improve business performance and reduce costs. The company realized that major improvements to their existing Cognos business intelligence (BI) solution would benefit the entire organization. They needed faster access to 'big data' about operational efficiency and business performance. The company was also looking to change the culture of the company to see data as an asset and wanted to provide users with a single version of the truth.

Agora Publishing Services, a holding company of various international publishers, was facing a challenge of performance visibility and improved guidance into their seven autonomous businesses. It was critical for the executive team and business managers that the new system not encroach on their current business practices. The company had shifted its business from 95% direct mail acquisition to 60% from email and web, and needed a solution that could effectively manage and analyze this transition.

The Akron Beacon Journal, a Pulitzer Prize-winning newspaper serving several counties in Ohio, was facing challenges in gaining visibility into the performance of its advertising sales teams. The newspaper wanted to identify opportunities for revenue growth in advertising among a mix of customers, ad types, products, placements, etc. The challenge was to analyze financials and advertising revenue across ad type, placement, product, sales team, and sales rep, all focused on driving ad revenue growth.

Alabama Farmers Cooperative, Inc. (AFC) is a regional federated supply and marketing agricultural cooperative that provides value to its members. The organization, with annual sales of more than $300 million and more than 2,300 employees, has grown through a series of joint ventures and acquisitions. However, AFC was greatly challenged to determine product margins and profitability accurately. Data was stored in various systems, and reporting was a cumbersome, manual process. Because of this difficulty, profitability analysis could only be done on a monthly basis, and confined to a small subset of the more than 3,000 product lines AFC carries. Seasonal variability is a mainstay of its business, so “managing uncertainty” is a way of life with a tremendous impact on profitability.

Albany Times Union, a leading daily newspaper in New York's Capital Region, was facing challenges in gaining visibility into the performance of its advertising sales teams. The company was struggling to identify opportunities for revenue growth in advertising among a mix of customers, ad types, products, placements, etc. The lack of detailed insights into these areas was hindering the company's ability to effectively manage its business and make informed and timely decisions.

AlfaStrakhovanie Group, the largest insurance company in Russia, needed to boost the efficiency of its analytical processes to support its dynamic growth and widen the competition gap in the insurance market. The company was using accounting systems and Microsoft Excel to create their analytical reports, which was time-consuming and required manual execution for certain operations. The group’s leadership decided that by the end of 2010, all the business’ reporting capabilities would be centralized into one single system. Regional business units required a centralized supply of real-time information and this could be provided by the right BI tool. Furthermore, a BI tool was expected to improve the corporate process for report generation.

ALK-Abelló, a global leader in the development and production of allergy diagnosis drugs and vaccines, was facing a crucial phase of getting their flagship product GRAZAX® approved by the European medical regulatory agencies. The European Mutual Recognition Procedure for new medical products is subject to very strict deadlines and is compulsory prior to any product release on the market. ALK-Abelló used the data management system Oracle Clinical, but with the strict and short deadlines to deliver answers ahead, a doubt rose whether in terms of resources it would work and whether it would be possible to create the needed overview in time. As 4-5 employees in the company had the competences to create overview and to retrieve data from the database, it could easily turn out being a catastrophic bottleneck.

Amcor Limited, a world leader in innovative packaging, was undergoing a significant global operational and strategic review. The company aimed to transition to deliver sustainable shareholder value with a strategy of being more customer and market-focused. This was to be achieved through superior customer service & value, in a manufacturing environment where differentiation is typically focused on driving down costs. As part of this strategic initiative to ‘get fit’, Amcor globally initiated the ‘Value Plus’ project as a means to build sales and marketing excellence. The two main objectives were firstly understanding and improving returns by identifying & capturing commercial opportunities; and secondly to upgrade the sales and marketing capabilities across the company.

The Public Ports Authority of Andalusia (APPA) needed a business intelligence (BI) tool that would allow it to process and analyse all the management data generated over the past 10 years of its operations. The authority wanted to install the BI tool in several departments including finance, human resources, planning, systems and telecommunications, operating and contracting and statistics. The company needed a BI solution that could be installed and brought into production in record time. The period that elapsed between installing QlikView in the company’s server and production of the first documents was just 30 days.

Anji-TNT Automotive Logistics Co. Ltd., a joint venture between the Shanghai Automotive Industry Sales Corporation (SAISC) and CEVA Logistics (TNT Logistics), was in need of a Business Intelligence (BI) solution to manage the inventory of raw materials, parts, equipment, and finished products efficiently and effectively. The company had previously adopted a competitor's solution, which proved to be complicated to deploy and difficult for end users to navigate. After comparing different vendors' solutions in terms of cost and performance, Anji-TNT selected QlikView.

Art In Motion, a leading international fine art publisher and wholesaler framer of innovative wall decor, was facing challenges due to its rapid growth. The company installed JD Edwards One World ERP system in 2002 to automate and streamline its business processes. However, the resulting data was overwhelming and the company needed better access to and distribution of data. With varied product lines and four distinct channels of distribution, Art In Motion required easy access to real-time, front-line analysis of sales, inventory, and distribution. The company began its business intelligence initiative and evaluated several solutions before selecting QlikView.

3Cinteractive Corp. (3C) offers mobile marketing solutions for consumer engagement through its Switchblade™ platform and suite of multi-channel capabilities that include SMS and MMS messaging, mobile coupons, mobile wallet, mobile web, location based services. By 2023, there will be nearly 7.3 billion smartphone users globally and the margin for error in today’s mobile marketplace is razor thin. Americans spend more than 4 hours per day on their mobile device and 3C understood that success today is measured by how much of that time is spent on an app or content produced by your business or your clients. 3C identified location technology as the next multi-functional tool to help secure the longevity of its business. It was looking for location-based solutions that expanded the capabilities of its existing suite of products and 3C also wanted to enhance programs and use cases for its clients. The ability to identify the general location of a mobile device without requiring the installation of a separate application was another critical factor in this search process. An app agnostic solution helps maintain performance speed and it would eliminate another barrier to entry for 3C’s clients and the end consumer. For 3C to command the attention of mobile devices users it would need to find a solution that delivered accuracy, speed, utility and extensibility.

Abaqus Inc.™ provides mobile workforce management and optimization solutions for small, medium and enterprise customers via its myGeoTracking® platform for mobile devices. The company needed a solution to supplement existing capabilities and seamlessly integrate into its platform. The initial focus was to find an answer to tracking challenges for its clients in the transportation and logistics industries, but it evolved to address mobile workforce management requirements across multiple sectors. This new mindset offered growth opportunities and additional challenges. Unique clients presented hurdles because a majority are in industries with third-party, contingent labor workforces – emergency responders, carrier drivers and owner operators. Tight budgets and end-users with varying technical proficiencies eliminated telematics and a separate dedicated location-based app from consideration. Abaqus was searching for a cross-carrier location-tracking service operating with a pay-per-use model. It needed to be appagnostic, it had to work without any changes to end-user device plans and strong privacy was paramount.

FedEx Corporation is a globally recognized leader in transportation, e-commerce and business services with more than 300,000 team members worldwide. SenseAware® is a service offered to customers seeking enhanced visibility during shipping so they are able to closely monitor the supply chain lifecycle. It features multi-sensor devices with advanced wireless communications software systems to collect and report real-time GPS and sensor-based logistics data from assets located within packages, trailers, pallets and warehouses. With this level of intelligence, FedEx SenseAware customers are able to heighten security, improve efficiency and productivity. As a radio navigation based technology, GPS is a standard industry tool for logistics and tracking but it has certain limitations. GPS is not always available as its signal can be blocked when packages are stored deep within buildings or when physical elements obstruct a signal’s pathway. FedEx SenseAware needed to identify a solution that delivered accurate and real-time tracking information to supplement its GPS-based technology. This was vital to guarantee the high-quality service and tracking data promised to its customers.

KORE, a leading IoT and M2M service provider, faced a challenge when its customers began requesting processes to instantly locate their assets. A significant number of customers utilize older tracking units without GPS-embedded chips and some newer, cost-efficient tracking models are not GPS-enabled. Additionally, many of KORE’s more than 500,000 specialized tracking devices cannot be located via GPS or Wi-Fi technologies. If KORE customers could instant locate assets they would save tens of millions of dollars each year in operating and service costs.

OnAsset Intelligence Inc. is a leading manufacturer of wireless asset tracking devices that utilize global positioning system (GPS) technology to monitor all modes of transit including land, sea and air. Real-time asset tracking and shipment protection are crucial in an age where the convergence of machines, data and analytics have become a more than $200 billion global industry. Reporting reliable timesensitive updates to customers around the world is a core business function for OnAsset to ensure shipments arrive on time. GPS is a radio navigation based technology that is the industry standard for tracking and logistics because it determines location, time and velocity anywhere in the world. OnAsset developed innovative GPS solutions for its wireless devices but there are unique situations in which accurate GPS data is not available. The signal can be unreliable during serious weather events or blocked when physical obstructions interfere with the signal’s pathway. Packages can be stored deep within buildings and metal cargo containers on trucks or ships. OnAsset needed to find a GPS-agnostic option that delivered reliable tracking information regardless of the environment or situation. Preserving service quality for customers was a key differentiator for its business.

daa (Dublin Airport Authority) was looking for a multichannel engagement, data and analytics partner to support its vision to be an airport industry leader. The company wanted to centralise data management and ensure a robust GDPR compliant process for existing data, and a better system to acquire new data across all main channels – website and booking engines. Once this was in place, the goal was then to deliver a digital communication tool to help inform and add value to their passengers’ experience. daa required a solution that could identify the same passenger, and track their behaviour and transactions consistently across each of them. The ability to seamlessly integrate the Xtremepush platform with daa’s existing Customer Data Warehouse was crucial, in order to deliver an actionable single passenger view.

ClickLogiq, a global leader in online performance-marketing solutions, was looking for a new provider to enhance their push notifications service. They had previously worked with several vendors but found their services to be merely acceptable. ClickLogiq had four main requirements for a new provider: seamless integration with their existing tech stack, proven ability to deliver ROI and results, a flexible pricing structure that would allow them to scale in line with their own customers’ growth, and a broad offering of channels and features to allow them to expand and enhance campaigns over time. They also needed a provider that could handle multiple brands and operate on a fair pricing model that only charged them for what they used.

Pierce-AB, a major e-commerce player with a presence in 17 markets, faced the challenge of engaging users across multiple domains in multiple languages. They were looking for a single solution provider to add additional digital engagement channels, increase retention on their websites with current customers, re-engage new visitors, and successfully deliver multi-language campaigns across multiple domains for all brands.

BlueBat Games, a leading provider of white-label social casino solutions, was seeking to enhance its multichannel engagement strategy. The company works with high-calibre casinos, whose players expect a quality online experience. As a result, BlueBat is only willing to partner with the leading technology and service providers. It began working with Xtremepush in 2017, with the goal of enhancing its multichannel engagement strategy. It currently uses the Xtremepush platform for both web push and mobile app push notifications, with a view to migrating its email campaigns to the platform in the near future. When selecting a vendor to improve player communications, the team at BlueBat had three priorities; reliability, ease of use, and flexible APIs.

TBC Bank, the largest banking group in Georgia, was looking for a multi-channel marketing platform to streamline digital communications, increase user engagement, improve branch customer services, increase digital banking, maximize outreach of sponsorship activity, and offer current promotions to users when shopping with their partner merchants. The bank had a long-term focus on alternative channels, with 88% of all retail transactions being remote in 2017. However, they wanted to further differentiate themselves through their user-friendly interface and the quality of their internet and mobile banking products. Digital had become a key channel for selling, cross-selling & upselling new products.

Jobbio, a global leader in online and mobile career platforms, faced the challenge of engaging and re-engaging users, both brands and talent. They were looking for a provider who could deliver automated, multi-channel campaigns based on their individual user profile. The company needed a solution that could help them manage the application process from start to hire more effectively and where Talent can discover the best career opportunities in the world.

Paddy Power Betfair (PPB), a leading international sports betting and gaming operator, was looking for innovative ways to optimize their mix of technology, products, creative marketing, and sporting partnerships. They wanted to engage their customers in a more effective and relevant way. They were particularly interested in reaching customers who only use mobile web and desktop, and not yet active in their app. The challenge was to find a solution that could deliver web push notifications to engage these users.

Funstage, a multi-platform gaming service provider, faced the challenge of engaging their users across app and web, maintaining engagement with their users and determining the most effective engagement channels across all of their platforms. They required a multi-channel analytics and engagement marketing platform in order to integrate into existing systems and platforms, execute multi-channel campaigns through one platform, increase engagement through new channels and innovative campaigns, compare engagement channels through a/b testing, deliver multi-language campaigns, and analyse and compare results of multi-channel campaigns.

Althouse and Meade Incorporated, a privately-owned consultation firm that provides environmental services, was facing challenges with their traditional data collection methods. They were using Trimble GeoXT units to collect GPS coordinate data which was then matched with a data sheet to record associated attributes. However, this method was slow and not suitable for larger scale data collection. As the amount of spatially attributed data that needed to be collected continued to grow, A&M needed to find a solution to meet the growing demand. The main issue that sparked the need to search for a new data collection solution, was that the company was now receiving contracts that required higher amounts of spatial data to be assembled. Specifically, in 2015, A&M was tasked with mapping a high number of different rare plant species. With the sheer amount of plant data that needed to be collected, the traditional Trimble unit and datasheet method was no longer a viable solution for this project.

The City of Vallejo, a local government organization in the San Francisco Bay Area, USA, was in search of a GIS solution to improve inventory management of city sign maintenance. The challenge of inventorying type of sign and location within the city was not a minor task. The project required strong organization, collaboration, and communication between all overseers in the office, and the field. Along with this, Vallejo required a solution that could meet the demands to complete the project, while simultaneously keeping the price tag of the chosen software solution to a minimum.

Kérastase, a luxury haircare brand, has traditionally built its distribution through a network of independent hair salons across 75 countries. However, with the advent of its ecommerce store, the brand wanted to continue emphasizing the importance of customers visiting the salons for professional advice on hair care and product usage. The challenge was to leverage their website to drive online traffic to the salons, while showcasing the expertise of the stylists at each location.

Optical Discount, a leading discount glasses provider in the French optical market, was struggling to create a strong organic online presence. They needed to optimize the online visibility of their stores, including ranking high within local search results on Google. They also wanted to strengthen their positioning on searches for “designer sunglasses at low prices”. The challenge was to make it easy for customers to find the brand online and to ensure that their store information was consistently accurate and up to date.

4 Pieds, a leading furniture retailer in France, was faced with the challenge of creating a digital strategy focused on online traffic acquisition for its 24 locations spread across France. The company wanted to build a strong online presence to increase brand awareness and bring its products and service offerings to the forefront. The challenge was to increase the visibility of its stores online.

Animalis, a French retailer specializing in pet products and accessories, was facing increased competition both online and offline. The company's 40 locations across France did not cover every region, leading to a limited online presence. This lack of visibility, especially in local search results, was a significant challenge as it hindered the company's ability to stand out from competitors.