Engine testing is a costly and data-intensive process. And, while most engine failures occur within minutes, failed tests could not be identified until after completion, resulting in hours of lost time and resources.

For ARI, customer service is key. Seven global customer contact centers handle about 4 million calls annually, and this sea of daily information needs to be analyzed, which took up to two days manually, so negatively affecting service levels. With the amount of data ARI collects doubling every 14 months, their in-house ETL data warehouse limited their ability to fully help customers reduce fleet costs and gain operational efficiencies.

Schaidt Innovations was purely a production site with no ERP IT infrastructure when started. So the company needed an ERP system and there was no time for a long, drawn-out implementation. And Schaidt did not have the resources or funding to invest in ERP IT development, customization, and support.