Food service delivery companies generally manage large volumes of food or non-food products, with very low profit margins. And, one of their major challenges involves optimizing operational efficiency during food delivery, for accelerated business growth and competitive advantage.However, to address this challenge, they had no means to know what exactly happens during the delivery hours. Was the food inventory ready to deliver is kept under optimum temperature conditions? Were the drivers taking the right routes? Was the customer order being delivered on time? Their business required visibility of its supply chain operations in real-time, so they could track & monitor what’s happening every minute. This would help optimize operations and save money.