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AssetWorks > Case Studies > A Day in the Life Of… A Senior Fleet Systems Administrator
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A Day in the Life Of… A Senior Fleet Systems Administrator

Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
  • Utilities
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Remote Asset Management
Services
  • System Integration
The Challenge
Sarah Sabastro, the Senior Fleet Systems Administrator for Exelon B G & E, has a challenging role that involves solving software issues within the fleet management system to optimize the fleet's workflows. Her interaction with AssetWorks software is vital to her role, as she spends about 5 hours a day analyzing quality trends, meantime to service, and forecasting. Sarah's role is critical to the successful utilization of FleetFocus. She starts her day by checking the inbox for all eight of their fleet shops to check for out of service notices. Once she has gathered the necessary information, she meets up with the shop manager to do clean-up on the out of service notices that she received.
About The Customer
Sarah Sabastro is a Senior Fleet Systems Administrator for Exelon Baltimore Gas & Electric (B G & E). She has been working in her current role for one year, but had previously served as a contractor for Exelon B G & E for two years. Her primary roles include solving software “lockouts, mileage issues and work order closures” within the fleet management system to help optimize the fleet’s workflows. Sarah describes her interaction with AssetWorks software as “vital.” She spends about 5 hours a day analyzing quality trends, meantime to service, forecasting to a particular day and misses as reported in real numbers.
The Solution
Sarah uses the FleetFocus software to manage and optimize the fleet's workflows. She checks the inbox for all eight of their fleet shops to check for out of service notices and then meets up with the shop manager to do clean-up on these notices. The team at Exelon B G & E works together on process improvements using FleetFocus. They input their asset information into FleetFocus and use it to effectively close out work orders, PM reports and more. Sarah's advanced skills in computer science and data integrity offer her a leg up when understanding the data management and security behind her asset data and networking potential. She uses all of her skills and advanced problem-solving to bring the very best to Exelon.
Operational Impact
  • Improved workflow optimization within the fleet management system.
  • Effective closure of work orders, PM reports and more through the use of FleetFocus.
  • Enhanced data management and security of asset data.
Quantitative Benefit
  • Spend about 5 hours a day analyzing quality trends, meantime to service, forecasting to a particular day and misses as reported in real numbers.

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