AE Home Group uses PieSync to keep Podio, RingCentral, ActiveCampaign and Constant Contact in sync.

• Application Infrastructure & Middleware - Data Exchange & Integration
• Platform as a Service (PaaS) - Connectivity Platforms

• Sales & Marketing

• System Integration
• Data Science Services

AE Home Group is a business based on Customer Data management. Their addvalue to the market is their capability to adjust to their clients’ particular situations and needs. That’s why their customers’ categories go from broad segments as “Retirement House” or “Growing Families” to specific segments such as “Military Relocation”, “Inheritance House” or “Luxury Buyer”. A big challenge for them is to reach out to all of these segments with the customised attention they offer each and every customer.

AE Home Group helps people buy and sell homes. They are problem solvers and have been trusted to handle some of the most complicated real estate transactions in Maryland. AE Home Group gathers experienced realtors based in Maryland, USA. Jeff Miller is one of them.

While it is true that nowadays digital communication is the most efficient way to communicate marketing messages, when it comes to selling a house at some point there is a need for a human voice on the other side of the phone. That’s why on the homepage of AE Home Group, you can fill in your information to receive a phone call, or you can directly dial their number. That’s where RingCentral steps in. But that’s only a part of the whole structure. This Real Estate Agency uses Podio as a CRM, ActiveCampaign as a Marketing Automation tool and Constant Contact for Email Marketing. Before PieSync, it was a real hassle for AE Home Group to manage contact data. They had leads coming from their website on Podio and leads coming from emails on Constant Contact. Plus, they had the information collected by RingCentral. They constantly had to import and export customer data from one app to the other. Jeff says that the company is particularly benefiting from two of PieSync’s features: the possibility to share the connection with the team and Intelligent Syncing. He explains that the success of their Email Marketing Campaigns is due to the fact that they have identified what moves each one of their customer segments. His team sends personalized emails to each category of customer from Constant Contact. Keeping these segments in sync in each app is only possible thanks to the Intelligent Syncing engine, that enables them to choose how to categorize their contacts before they are synced.

• Since AE Home Group no longer has to spend hours importing and exporting their contacts, they are looking for ways to optimize their processes.
• They are now looking for a Customer Support Tool with a Ticketing System.
• Soon they will have an awe-inspiring integrated structure that will also unify their whole company.

• Save time spent on data entry
• No more import/export of your contacts
• One database across all your cloud apps