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Allstate enhances and streamlines human resource management with SuccessFactors and IBM
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Human Resources
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
Allstate Insurance Company was facing challenges with its existing human resources applications. The extensive customization of the software had resulted in powerful functionality, but it was not user-friendly and introducing new functionality was time-consuming and often cost-prohibitive. The company wanted to enable the newest talent management solutions, at a more rapid pace, and keep operational costs low. The challenge was to deploy a new solution successfully and gain all the benefits of cloud-based solutions while ensuring that Allstate continued to retain a single integrated system of record.
About The Customer
The Allstate Corporation of Northbrook, IL, is the largest publicly held personal lines property and casualty insurer in the U.S. Allstate was founded in 1931 and became a publicly traded company in 1993, listed on the New York Stock Exchange. In 2013, Allstate achieved revenues of USD 34.5 billion and had USD 123.5 billion in total assets. In 2014, Allstate was number 92 on the Fortune 500 list of largest companies in America, with four operations centers, and 14 regional offices in the US, Canada, UK and India. The company encompasses more than 39,000 employees and 11,000, agencies totaling 70,000 professionals.
The Solution
Allstate chose SuccessFactors, an SAP company. The cloud solution offers comprehensive, intuitive and integrated talent management capabilities, with regular quarterly upgrades, updates to support global compliance, and new features at very low per-user costs. Working with IBM® Global Business Services®, Allstate has integrated SuccessFactors with on-premise SAP ERP systems, operating a hybrid cloud HCM environment. IBM Global Business Services was tasked with designing the interfaces and business processes, working closely with the SuccessFactors implementation partner 3D Results. IBM provided subject matter expertise for the SAP solutions, business process consultancy and technical expertise and integration.
Operational Impact
Quantitative Benefit
