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Case Studies > Automation of SMB Lending Facilitates Cross-Selling, Reduces Turnaround Time, and Speeds Up Policy Change

Automation of SMB Lending Facilitates Cross-Selling, Reduces Turnaround Time, and Speeds Up Policy Change

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Application Infrastructure & Middleware - Middleware, SDKs & Libraries
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Process Control & Optimization
  • Predictive Quality Analytics
  • Regulatory Compliance Monitoring
Services
  • System Integration
  • Software Design & Engineering Services
The Challenge
In an effort to increase market share among small and medium-sized businesses, NBAD wanted to unite certain lending products under a common marketing umbrella, Program Lending, and employ technology to provide exceptional customer experience and rapid innovation. NBAD realized that success required overcoming several key, yet common, business challenges: fast yet prudent approval of loans; ready cross-selling of products (each with different business rules, limits, and requirements); rapid innovation in response to changing competitive and regulatory conditions; and maximized employee productivity and cost-effectiveness. Realizing these challenges could not be met with conventional process automation technology, NBAD selected Ultimus Composed Process Solutions as its experience and rapid innovation platform for Program Lending.
About The Customer
National Bank of Abu Dhabi (NBAD) is the largest bank in Abu Dhabi and the second largest lender in the United Arab Emirates. NBAD’s lines of business include retail and corporate banking, wholesale and investment banking, private banking, and wealth management as well as Islamic banking, brokerage, property management, and leasing. NBAD's international branch network, the largest among UAE banks, spans across 17 countries in five continents, from the Far East to the Americas.
The Solution
Ultimus Composed Process Solutions is a revolutionary new technology that produces unmatched gains in software delivery time, quality, manageability, cost, and business value. Conventional software development technologies are akin to giving power saws and nail guns to a custom builder: it’s a faster way to create a one-of-a-kind building. History showed us a much better way – that modern industrial and engineering principles produce order of magnitude improvements in delivery time, quality, and cost! Ultimus Composed Process Solutions (CPS) applies these same 'industrial' principles to software: automatically assembling software using a common, standardized architecture and pre-built, interchangeable, and pre-integrated parts based on business requirements. CPS is a central resource of reusable digital assets that are pre-built and inherently work together, so they are no longer part of the development process. All customer solutions, solution data, and content are automatically added to this pool of reusable assets, thereby creating a CPS 'Digital Solution Ecosystem'. CPS solutions are composed in real-time using the digital assets in this Ecosystem. CPS can compose entire software families in the same way – families of applications that automatically and inherently work together, share data, and are managed like they were one larger software solution.
Operational Impact
  • The entire Program Lending solution family was implemented by Ultimus Enterprise Solutions in less than four months, compared to over one year in its prior incarnation.
  • Loan turnaround time was shortened from 10-12 days to under 2 days.
  • Customers and employees reported a significant improvement in loan application preparation time.
Quantitative Benefit
  • Loan turnaround time reduced from 10-12 days to under 2 days.

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