Bank standardizes on Ultimus to realize Digital Transformation

• Platform as a Service (PaaS) - Application Development Platforms
• Application Infrastructure & Middleware - Data Exchange & Integration
• Application Infrastructure & Middleware - Data Visualization

• Business Operation
• Quality Assurance

• Process Control & Optimization
• Digital Thread
• Remote Collaboration

• System Integration
• Training

As a multi-product, publicly-traded bank, this customer recognized that large-scale digital process automation and seamlessly connected, globally manageable business processes would eliminate the product and process silos, automation gaps, and business complexity that went along with limited, ad hoc automation. The customer recognized that digital transformation success required an “industrialized” development approach that would: Quickly deliver pervasive automation covering all regional, product, language, and use-case scenarios; Eliminate expensive one-off customizations and inconsistent implementations; Minimize cost of ownership through global solutions management, ease of deployment, and intuitive, consistent interfaces across all devices; Allow business owners to quickly and reliably change key process parameters and business drivers without IT involvement; Ensure end user performance and up-time as mission critical, customer facing applications scaled to thousands of users; Leverage complementary automation technologies to create end-to-end solutions. Having automated over 350 banking business processes at 90 banks spanning every continent and concluding that these challenges could not be met with conventional process automation technology, the customer selected the Ultimus Digital Process Automation Suite to digitally transform their operations.

A mid-sized bank offering a broad spectrum of retail, corporate, and investment banking products had recognized that pervasive, seamless, and flexible digital process automation was necessary to optimize operating efficiency and customer experience and, ultimately, to realize strategic competitive advantage. The bank operates in a highly competitive environment and aims to differentiate itself through superior customer service and efficient operations. With a diverse range of products and services, the bank serves a wide array of customers, from individual retail clients to large corporate entities. The bank's commitment to innovation and technology adoption is evident in its pursuit of digital transformation to streamline processes and enhance customer satisfaction.

The Ultimus DPA Suite is a comprehensive and tightly-integrated digital business automation platform comprised of Composed Process Solutions, Ultimus’ unique generative low-code application development technology, the patented Ultimus Adaptive BPM Suite, and Ultimus Advanced Task Service, the only technology that ensures the productivity, performance, and scalability of in-production business process applications. The Ultimus DPA Suite is proven in its ability to meet the most sophisticated enterprise requirements. In addition to its industry-leading business process and production scaling capabilities, its Composed Process Solutions technology allows organizations to create a “software factory” that generates highly sophisticated, tailor-made software applications, 360-degree data views, reports and dashboards, user activity/audit reports, business-user process control interfaces, and integrations with exceptional speed, consistency, and quality. Unlike other low-code software technologies, CPS uses the same “industrial” principles that have produced order of magnitude improvements in delivery time, quality, and cost in virtually every other industry – except software development. CPS uses (1) a common, standardized architecture and pre-built, interchangeable, and pre-integrated parts; (2) an “ordering” system to specify the requirements of an application or family of applications; and (3) a generator that merges the requirements and domain model in real time when the application is called.

• Low initial investment and low cost of ownership: Rapid delivery and reusability translate into lower costs.
• Reduced end user training: A consistent, highly intuitive interface with built-in validations and error checking reduced training requirements, support calls, rework, and errors.
• Fast time to productivity: newly hired resources with minimal implementation experience could be trained and deliver complex solutions in around 1 month.

• Turnaround time on core credit approval-related processes reduced from around 5 days to under 1 day.
• 45 solutions delivered in 18 months.
• 800 active users currently using the system.