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Case Studies > Canadore College Utilizes Informer Dashboards for Increased Data Transparency

Canadore College Utilizes Informer Dashboards for Increased Data Transparency

Technology Category
  • Application Infrastructure & Middleware - Data Visualization
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Education
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Predictive Maintenance
  • Real-Time Location System (RTLS)
  • Remote Asset Management
Services
  • System Integration
  • Training
The Challenge
Canadore College in North Bay, Ontario, Canada faced significant challenges in managing and utilizing large volumes of data for program reviews and student performance analysis. The college needed a way to filter and present data in a digestible format for faculty and staff. The provincial government collects extensive data on student performance and school comparisons, resulting in spreadsheets with over 100,000 rows. Thomason, the Institutional Research and Strategic Analyst, struggled to break down this data for effective use. Additionally, the college required a system compatible with Ellucian Banner to present their own school data, including application information, key performance indicators (KPIs), and academic performance. The inability to filter large data sets and present them in an understandable format hindered collaboration and timely academic interventions.
About The Customer
Canadore College, located in North Bay, Ontario, Canada, is a public college of applied arts and technology. The institution offers over 65 full-time post-secondary programs to approximately 3,500 domestic students, most of whom come from outside the college's catchment area. The college is governed by the provincial government, which conducts surveys and collects data on student performance and school comparisons. This data is compiled into extensive spreadsheets, making it challenging for faculty and staff to access and utilize pertinent information. Terry Thomason, the Institutional Research and Strategic Analyst, is responsible for managing and presenting this data to support program reviews and academic performance analysis. The college aims to improve data transparency and accuracy to enhance student retention and academic interventions.
The Solution
Canadore College implemented Informer Dashboards to address their data management challenges. Informer Dashboards provided a visual and accessible way to present data, making it easier for faculty and staff to understand and utilize. The dashboards are used for various tasks, including three-part program reviews, which cover application information, key performance indicators (KPIs), and academic performance. The application information dashboard displays data such as the number of applications received, confirmations, total enrollment, application market share, international data, funding status, and demographics. This data helps the college track attrition rates, program interests, and recruitment effectiveness. The KPIs dashboard compares Canadore's performance with other colleges in the province, using metrics like graduation rates and the number of students progressing from application to graduation. The academic performance dashboard focuses on metrics such as probation and withdrawals, allowing Thomason to identify struggling students and provide timely interventions. Additionally, an enrollment dashboard updates daily, displaying withdrawal rates, enrollment by program, and residency statistics. This real-time data is crucial for financial planning, as government funding is tied to specific enrollment dates. The Teams function in Informer allows departments to have their own datasets and dashboards, enhancing collaboration and data security.
Operational Impact
  • Informer Dashboards have led to a cultural shift at Canadore College, with end-users better understanding the questions to ask and the tools used to inform decisions.
  • The implementation has increased data transparency and accuracy through raw, understandable visuals, making data more accessible to faculty and staff.
  • Real-time data has facilitated student retention efforts by providing a clearer picture of students needing academic assistance, allowing for timely interventions.
Quantitative Benefit
  • 75% of first-choice applicants are converted to full-time registered students.
  • The enrollment dashboard updates every morning, providing real-time data on student withdrawals and enrollment by program.
  • The government funding is tied to specific enrollment dates, with tuition payments made only after students reach certain dates in the semester (November 1st in the fall and March 1st in the spring).

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