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Cardinal Carryor Gains Greater Visibility into Its Availability Tree
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Equipment & Machinery
Applicable Functions
- Discrete Manufacturing
Use Cases
- Fleet Management
- Inventory Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Cardinal Carryor had been using a Unix-based software called MTA since 1978. However, the software company dropped support and subsequently went out of business. The legacy software wasn’t good at extracting information, making reporting difficult. The company needed a new software solution that could provide robust analytics and reporting capabilities. The employees liked the ease of use of the current software, but the lack of an audit trail and difficulty in understanding what was happening in the software made it necessary for a change.
About The Customer
Cardinal Carryor is a full-service material handling dealership based in Louisville, KY. Founded in 1947, the company serves Kentucky and Indiana, providing rentals, leasing, and maintenance on both new and used equipment for brands like Clark, Crown, Doosan, and Hoist. Cardinal Carryor’s sister company, Cardinal Integrated Systems, also in Louisville, handles warehouse planning, systems design, installation, project management, preventative maintenance, and repair, plus a multitude of other industrial engineering services. Cardinal Carryor is a third-generation family-owned and operated company. It has been the only authorized Clark forklift dealership serving Kentucky and Indiana since 1962 and has been an authorized Crown equipment distributor since 1983. In 2012 Cardinal added Golf Cart World to its mix in an effort to achieve diversity and increase profitability.
The Solution
Cardinal Carryor chose EquipSoft because of its robust reporting capabilities, inventory management functionality, and customer relationship management (CRM) feature. EquipSoft is built on the Dynamics Business Central/NAV platform, which integrates with other Microsoft products like Excel and Outlook. After deciding to go ahead with EquipSoft, Cardinal initially decided to implement the system themselves, but quickly realized that they needed the expertise and experience of the EquipSoft team. EquipSoft’s implementation team traveled to Louisville to work with Cardinal on the project and promised that they would make Go Live happen on time and on budget.
Operational Impact
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