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CDW Wins Audit and Security Advantages with the Flexibility of the CyberArk Privileged Access Manager Solution
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Field Services
Services
- System Integration
- Training
The Challenge
CDW, a leading provider of technology solutions and services, faced challenges in managing and storing system passwords and user credentials to meet audit and compliance requirements. With a growing managed services business, CDW needed a solution to handle credentials for accessing remote systems at customer sites and systems under a hosting model. The manual process of generating and managing credentials was time-consuming and inefficient, requiring a more automated and secure approach.
About The Customer
CDW is a prominent provider of technology solutions and services for various sectors, including business, government, education, and healthcare. With a significant presence in the market, CDW is ranked No. 32 on Forbes’ list of America’s Largest Private Companies. The company focuses on areas such as software, network communications, mobile devices, data storage, and solutions like virtualization, collaboration, security, mobility, data center optimization, and cloud computing. CDW's managed services business involves acting as a de facto IT department for its customers, managing operating systems, infrastructure, and critical systems.
The Solution
CDW implemented the CyberArk Privileged Access Manager Solution to automate and improve the management of system passwords and user credentials. This solution allowed CDW to store, rotate, and provision passwords for systems managed for customers, including root accounts and Active Directory credentials. The CyberArk solution provided a secure repository for credentials, enabling CDW to meet audit and compliance requirements efficiently. The solution's flexibility and support for multiple computing platforms allowed CDW to adapt its use, add functionality, and expand adoption based on evolving business needs.
Operational Impact
Quantitative Benefit
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