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Celerion's Clinical Research Management and Employee Onboarding Automation with Smartsheet and Brandfolder
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Education
- Pharmaceuticals
Applicable Functions
- Product Research & Development
- Sales & Marketing
Use Cases
- Leasing Finance Automation
- Material Handling Automation
Services
- Testing & Certification
- Training
The Challenge
Celerion, a clinical research organization with over 40 years of experience, was facing challenges in managing administrative tasks and employee onboarding. The company, which helps pharmaceutical and biotech clients get their drugs to market, was struggling with manual work for administrative tasks. They initially contacted Smartsheet to develop a project management toolkit. However, the onset of the COVID-19 pandemic brought about the challenge of keeping track of all employees working remotely and in the office. Furthermore, in May 2022, Celerion was approached by a new client who needed to run a study involving 200 participants across two sites, adding to their operational challenges.
About The Customer
Celerion is a clinical research organization (CRO) with over 40 years of experience conducting more than 6,000 studies. The company helps pharmaceutical and biotech clients get their drugs to market by testing product safety. Celerion has 1,000 employees in its three main locations: Lincoln, Nebraska and Phoenix, Arizona in the United States, as well as Belfast, Northern Ireland. The company enrolls healthy volunteers in research studies to test the safety of new medications before they get approved by the U.S. Food and Drug Administration (FDA).
The Solution
To address these challenges, Celerion expanded the use of Smartsheet to all operations. They also decided to use Brandfolder for the new client's study involving 200 participants. The company's human resource and operations departments initiated a joint effort to leverage Smartsheet in the new hire onboarding process. They realized that all the assets they needed for the Smartsheet toolkit could be easily housed within Brandfolder. As a result, they built an API and connected Smartsheet to Brandfolder to create a new hire toolkit accessible with one click. The new tools also offer visibility at the executive level. Celerion also leveraged the platform to house polished and on-brand assets for the marketing, sales, and operations teams.
Operational Impact
Quantitative Benefit
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