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How Copps Industries Tripled Sales with Deacom ERP

 How Copps Industries Tripled Sales with Deacom ERP - IoT ONE Case Study
Technology Category
  • Automation & Control - Automation & Process Control Systems
  • Automation & Control - Distributed Control Systems
Applicable Industries
  • Electronics
  • Mining
Applicable Functions
  • Facility Management
  • Procurement
Use Cases
  • In-process Traceability
  • Process Control & Optimization
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Since 1979, Copps Industries has provided epoxy resins to various markets, but they faced challenges with outdated technology, manual workarounds, limited scalability, and process control issues. They also struggled with managing documents and the loss of experienced employees.
The Customer

Copps Industries

About The Customer
Copps Industries is a company that provides epoxy resins to civil engineering, mining, electronics, and adhesive markets worldwide. They had a small team and relied on manual processes before implementing Deacom ERP. They needed a solution that could scale with their business and centralize information for easy access.
The Solution
Copps adopted Deacom ERP, a comprehensive enterprise resource planning solution, in 2008. They later upgraded to Deacom's Managed Cloud Services (MCS) in 2019. The cloud-based solution provided scalability, process control, and centralized information access. It eliminated the need for outside IT support and improved productivity and efficiency.
Quantitative Benefit
  • The results of implementing Deacom ERP and MCS include a tripling of sales since 2008, a 20% reduction in outside IT support costs, a doubling of active customers in 27 countries, and a 500% increase in SKUs. Copps also experienced unparalleled savings in operational costs and IT expenses. The company will continue to use Deacom as they expand to a new facility in 2021.
  • Copps experienced a 20% reduction in outside IT support just by moving to the cloud version of Deacom.

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