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Crutchfield Corporation: Enhancing Web Security with Zscaler
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Networks & Connectivity - Gateways
Applicable Industries
- Electronics
- National Security & Defense
Applicable Functions
- Human Resources
- Maintenance
Use Cases
- Tamper Detection
- Time Sensitive Networking
Services
- Cloud Planning, Design & Implementation Services
- Training
The Challenge
Crutchfield Corporation, a leading catalogue and Internet retailer of consumer electronics, faced a significant challenge in protecting its corporate assets from web-based threats. The company's legacy URL filtering solution was ineffective, often allowing threats to go undetected as it was not deployed in-line with traffic. It was unable to protect against zero-day exploits despite frequent maintenance updates. Furthermore, the solution was not trivial to protect multiple Internet gateways and the growing base of mobile users. The company needed a comprehensive security solution that could effectively protect its diverse employee base, including call center staff, distribution agents, and traditional knowledge workers.
About The Customer
Founded in 1974, Crutchfield Corporation is a leading catalogue and Internet retailer of consumer electronics. The organization has a diverse employee base, which includes call center staff, distribution agents, and traditional knowledge workers. The company is committed to protecting its corporate assets from web-based threats, which is critical to its business continuity. The company's IT infrastructure is managed by Paul Fitzsimmons, Senior Manager of IT Systems, who was looking for a comprehensive security solution to replace the company's ineffective legacy URL filtering solution.
The Solution
Crutchfield Corporation turned to a web security Software as a Service (SaaS) solution to meet its requirements. The SaaS solution was easy to deploy and maintain, requiring no capital expenditure and minimal operational costs. However, the company faced challenges with the first three cloud security vendors it evaluated, as their solutions introduced unacceptable latencies and required administration of 'thick' clients, disrupting business and increasing costs. Following Gartner’s advice, Crutchfield evaluated the Zscaler service. Zscaler offered ultra-low latency, dynamic protection against advanced threats, lower cost due to easy deployment and maintenance, and real-time forensics of network activity.
Operational Impact
Quantitative Benefit
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