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Bentley > Case Studies > Digital Transformation of Oman Gas Company's Reliability and Integrity Program with Bentley’s AssetWise™
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Digital Transformation of Oman Gas Company's Reliability and Integrity Program with Bentley’s AssetWise™

Technology Category
  • Functional Applications - Computerized Maintenance Management Systems (CMMS)
  • Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
  • Cement
  • Equipment & Machinery
Applicable Functions
  • Human Resources
  • Maintenance
Use Cases
  • Asset Health Management (AHM)
  • Asset Lifecycle Management
Services
  • System Integration
  • Training
The Challenge
Oman Gas Company (OGC), the principal gas transportation company in Oman, faced a significant challenge in managing the performance and reliability of its numerous plants and widely distributed assets. The company's small reliability team was conducting manual performance calculations for reliability and availability using manually collected data stored in disparate databases. This scattered data, lack of resources, and manual processes were prone to human error. OGC recognized the need to initiate an advanced reliability and integrity program to achieve operational excellence as a world-class, midstream gas value chain company. The company sought to eliminate human fault analysis and improve resource effectiveness by digitizing and automating all data and processes within its reliability and integrity program.
About The Customer
Established in 2000, Oman Gas Company (OGC) is the principal gas transportation company in the Sultanate of Oman. OGC operates a 2,500-kilometer, high-pressure gas transmission network spread among more than 40 facilities, including three compressor stations and 38 gas supply stations that run the length and breadth of the Sultanate. With annual gas transmission volumes of around 21.549 billion cubic meters, the company distributes gas to 4.4 million people, as well as to the majority of the Sultanate industrial sectors, from power and desalination plants, to fertilizer, methanol, petrochemicals, refineries, and cement plants. The company’s small reliability team manages the performance and reliability of the numerous plants and widely distributed assets throughout Oman.
The Solution
OGC chose Bentley’s AssetWise Asset Reliability as the most cost-efficient technology solution that allowed the entire framework to be managed and maintained within one platform. The company began the digitalization process in 2017, working with Advisian, a top consulting firm, to implement AssetWise and support their advancing processes and practices to maximize asset value and maintain safe, secure, and reliable operations. The integrity framework features risk-based inspection workflow and supports an integrity database management system, including calculation of remaining asset life. Bentley’s interoperable technology is integrated to operational technologies like OSIsoft PI, as well as enterprise asset management system SAP EAM for work execution. OGC automated several reliability and integrity processes that were previously completed manually by a reliability engineer using Excel spreadsheets. With the software, all reliability-related analyses, approvals, and associated recommendations from bad-actor analysis, RCA, reliability-centered maintenance (RCM), and risk-based inspections (RBI), are automatically performed.
Operational Impact
  • The successful implementation of AssetWise as the digital solution for OGC’s reliability and integrity program has driven a cultural transformation toward asset performance from a reactive to a reliability-centered approach. The transparency of information motivated the people in each plant to internally compete for better reliability performance and management than their sister facilities. With a top-down commitment to synergize all resources to support digitalization using AssetWise, OGC has moved from time-based maintenance to a risk and reliability focused strategy, supporting its vision to achieve operational excellence. Bentley’s asset performance management application has significantly impacted OGC business. With reliability-centered maintenance now at the forefront, OGC is prepared to move into Industrial 4.0 Digitalization by 2024 using AssetWise as the digital platform supporting this goal.
Quantitative Benefit
  • AssetWise provided a connected data environment and established digital workflows that reduced equipment failures and improved reliability performance by 9 percent.
  • OGC optimized maintenance and operation costs.
  • The AssetWise system increased reliability performance by 9 percent, which is worth significant savings to OGC.

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