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Elisa is Paving the Way with Their IoT Service Solution
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Platform as a Service (PaaS) - Application Development Platforms
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Telecommunications
Applicable Functions
- Product Research & Development
The Challenge
With an overwhelming response to the release of their IoT solution, Elisa needed a way to manage the flood in demand without compromising on their customer satisfaction or quality.
The Customer
Elisa
About The Customer
Elisa is a telecommunications, ICT and online service company serving 2.3 million customers, providing environmentally sustainable services for communication and entertainment, and tools for improving operating methods and productivity of organizations. I
The Solution
By combining the ThingWorx platform with their IoT service solution, Elisa has created a powerful, scalable solution that meets their configuration needs and exceeds customer expectations. The thingworx platform comes with open APIs, data collection and remote capabilities which allow Elisa to better connect to anything across their customer base. The Thingworx partner ecosystem can also be of assistance. To get a free demo of ThingWorx 8: http://solutions.iotone.com/thingworx
Data Collected
Device Diagnostic Status, Logistics Cost, Operating Cost, Per-Unit Maintenance Costs, Uptime
Operational Impact
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