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IBM > Case Studies > Enabling business growth for all services with fast, robust mainframe platform for SAP applications
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Enabling business growth for all services with fast, robust mainframe platform for SAP applications

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
  • Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
  • Utilities
Applicable Functions
  • Business Operation
  • Procurement
Use Cases
  • Energy Management System
  • Infrastructure Inspection
The Challenge
The major utility organization aimed to expand its services to new regions in its domestic market while continually enhancing customer services. To achieve these goals, the company wanted to ensure that it could onboard and manage new suppliers and customers without impacting service quality. The company decided to upgrade its SAP solutions – used by thousands of employees across the business – to the latest versions. The organization targeted a fresh IT infrastructure to support the new requirements.
About The Customer
The customer is a major utility organization that aims to expand its services to new regions in its domestic market while continually enhancing customer services. The organization uses SAP solutions, which are used by thousands of employees across the business. The company wanted to ensure that it could onboard and manage new suppliers and customers without impacting service quality. To achieve these goals, the company decided to upgrade its SAP solutions to the latest versions and targeted a fresh IT infrastructure to support the new requirements.
The Solution
After a thorough review of offerings from multiple solution vendors, the utility organization selected IBM zEnterprise EC12 servers virtualized with IBM z/VM®, and running the IBM z/OS® and Red Hat Enterprise Linux operating systems. The company implemented new IBM zEnterprise EC12 servers connected to IBM System Storage® DS8870 disk arrays on a storage area network centered on an IBM System Storage SAN40B-4 Fibre Channel SAN switch. The organization upgraded its existing IBM System z server to act as a secondary production environment, and performs regular backups to a new IBM System Storage TS3500 Tape Library. The major utility organization runs SAP ERP software with applications for finance, controlling, materials management, treasury and risk management, corporate finance management, funds management, project system, mobile asset management and human resources on the IBM System z platform.
Operational Impact
  • With its SAP business processes now running on a resilient, high-performance IBM System z server platform, the organization can safely upgrade its SAP solutions without any reduction in service quality.
  • The organization can support a growing number of customers and suppliers.
  • The company has seen a 50 percent decrease in SAP application response times for business users.
Quantitative Benefit
  • Reduced response times for key SAP applications by an average of 50 percent.
  • Managed key compliance and human resources processes up to eight-times faster.
  • Compressed data from 1.4 terabytes to 790 gigabytes, a 43 percent reduction in database storage requirements.

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