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Enhancing Cloud Security: Box's Two-Factor Authentication Solution
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Equipment & Machinery
- National Security & Defense
Use Cases
- Tamper Detection
- Voice Biometrics
Services
- Cloud Planning, Design & Implementation Services
The Challenge
Box, a fast-growing technology company, is a digital content management and collaboration platform trusted by businesses of all sizes, including 52% of Fortune 500 companies. The company is entrusted with the secure storage of critical information and data in the cloud. However, with a diverse range of people needing access to these files - including customers, partners, vendors, contractors, and employees - Box faced the challenge of ensuring the security of its customers' data as it moved between Box and various other systems. The company needed a reliable and scalable solution to keep these accounts secure, especially as customers increasingly wanted to access their information from a variety of devices.
About The Customer
Box is a technology company founded in 2005 and headquartered in Redwood City, CA. It provides a digital content management and collaboration platform for enterprises of all sizes. The platform is used by 50,000 organizations and enables 39 million people to collaborate and share content. Box's customers trust it to securely store their critical information and data in the cloud. The company is constantly innovating to support its customers, with a focus on ensuring the security of customer data as it moves between Box and various other systems.
The Solution
To address this challenge, Box built a two-factor authentication solution on Twilio SMS. This solution added an additional layer of security by verifying the identity of users before they could access files stored in the cloud. When Box's developers were looking for a way to enhance security, they found Twilio to be the simplest and most compelling choice. The application was built quickly using Twilio's platform, and the API seamlessly and quickly integrated with Box. With Twilio's Two-Factor Authentication, Box was able to assure the security of its cloud platform and enable users to access their files from multiple devices, ready to take on the next set of collaboration and data sharing communication challenges.
Operational Impact
Quantitative Benefit
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