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11:11 Systems > Case Studies > Fast-growing New Jersey-based Quikteks chooses iland, now 11:11 Systems, as backup and DRaaS partner for their clients.
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Fast-growing New Jersey-based Quikteks chooses iland, now 11:11 Systems, as backup and DRaaS partner for their clients.

Technology Category
  • Infrastructure as a Service (IaaS) - Backup & Recovery
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions
  • Business Operation
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Quikteks, a New Jersey-based IT consultancy, was in need of offsite backup and Disaster Recovery as a Service (DRaaS) solutions for their midmarket customers. The company, which manages the systems of a growing customer base, prioritizes service quality. Being based in New York, they are acutely aware of the impacts of system outages on business operations. The most recent weather event to impact the tri-state area was Hurricane Sandy, and since then, the Quikteks team has been adamant about building resilient disaster recovery and backup plans for their clients. The challenge, however, was finding a solution that matched their exacting standards for service quality and reliability.
About The Customer
Quikteks is an IT consulting firm based in New Jersey. Founded in 2002, the company has been providing superior IT consulting services to small and mid-sized businesses across New York, New Jersey, and Connecticut. The company prides itself on customer service, innovation, and practical solutions. Over the years, Quikteks has grown tremendously, earning a spot in the Inc 5000 list. The company serves a diverse group of customers across a variety of industries, including legal, manufacturing, retail, and local government. Quikteks continues to enhance their services to stay on top of new capabilities and technologies that can benefit their clients.
The Solution
Quikteks initially investigated a host of potential technologies for backup and disaster recovery. They selected the Veeam platform because it supported the virtualized model that was prevalent at their clients. And, it was straightforward to retrieve backups whenever they were needed. While they investigated a completely hosted model, ultimately they found that the hybrid on-premise with cloud-based backup option was best for their clients. Quikteks reached out to [11:11], Veeam’s Service Provider of the Year in 2016, to test out the [11:11] Cloud Backup for Veeam Cloud Connect solution. The initial experience was fantastic. Quikteks quickly began rolling this out to their more than 50 customers in the region. They tested both the backup solution and the [11:11] Disaster Recovery as a Service for Veeam solution, and have customers on both.
Operational Impact
  • Strong customer support from [11:11] Systems
  • Straightforward implementation and management of the backup and DRaaS solutions
  • Appealing cost model for the services provided

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