Download PDF
Financial Services Firm Looks for Cybersecurity Partner
Technology Category
- Cybersecurity & Privacy - Security Compliance
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Intrusion Detection Systems
- Regulatory Compliance Monitoring
- Remote Asset Management
- Cybersecurity
Services
- System Integration
- Cybersecurity Services
- Training
The Challenge
Given the amount of sensitive data that is processed on Funding Societies’ website, cybersecurity is of the utmost importance. Protecting their clients’ information is critical to maintaining trust in the relationships between both parties so when it came to looking for a security partner, they were determined to find a company that would take the role seriously and view their security as a shared responsibility. Investing in a Secure Future Funding Societies is on a mission to bring SMEs and investors together to bridge a US$320 billion SME financing gap in Southeast Asia. But to reach this goal, it must gain the trust of businesses and their investors that their valuable personal data is secure. While the platform had a security team in place and invested in Splunk Enterprise and Enterprise Security (ES), it quickly became evident that as the company grew, it would need more help to keep up with the 24/7 monitoring and alerting required to keep their networks safe. Funding Societies decided to partner with a Managed Detection and Response (MDR) service provider that could provide continuous security monitoring and help prioritize and investigate the influx of alerts while its team focused on other priorities.
About The Customer
Funding Societies is the largest Small and Medium Enterprises (SME) digital financing platform in Southeast Asia. It specialises in short-term, unsecured and flexible financing as well as a suite of financial services to meet the business needs of SMEs. As a two-sided platform, it also serves retail, accredited and institutional investors via its digital platform, who can earn an interest return from these loans. Since Funding Societies’ launch in 2015 in Singapore, it has expanded into Indonesia, Malaysia, and Thailand. In 6 years, it has helped finance over 4 million business loans with over S$2.5 billion in funding across the region.
The Solution
During the process, Funding Societies met with several different MDR service providers. It was looking for a partner that not only had Splunk expertise, but who also provided the flexibility to create the exact service they required – all at an affordable cost. “We were impressed with the Splunk app Proficio’s team has created, as well as the threat intelligence capabilities they had in place, which were all included with their service,” says David Rivera, Engineering Manager, Incident Response for Funding Societies. “As an added benefit, we’re also able to create custom use cases so the team can monitor for exactly what they need.” After an in-depth screening process, Funding Societies decided to partner with Proficio for its cybersecurity needs. The transition to Proficio’s service was seamless, allowing for Funding Societies to continue normal operations without interruption. The FinTech was grateful for the smooth onboarding, Rivera adding that “Proficio’s team provided all the help needed to on board and set up the service successfully.”
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Real-time In-vehicle Monitoring
The telematic solution provides this vital premium-adjusting information. The solution also helps detect and deter vehicle or trailer theft – as soon as a theft occurs, monitoring personnel can alert the appropriate authorities, providing an exact location.“With more and more insurance companies and major fleet operators interested in monitoring driver behaviour on the grounds of road safety, efficient logistics and costs, the market for this type of device and associated e-business services is growing rapidly within Italy and the rest of Europe,” says Franco.“The insurance companies are especially interested in the pay-per-use and pay-as-you-drive applications while other organisations employ the technology for road user charging.”“One million vehicles in Italy currently carry such devices and forecasts indicate that the European market will increase tenfold by 2014.However, for our technology to work effectively, we needed a highly reliable wireless data network to carry the information between the vehicles and monitoring stations.”
Case Study
Safety First with Folksam
The competitiveness of the car insurance market is driving UBI growth as a means for insurance companies to differentiate their customer propositions as well as improving operational efficiency. An insurance model - usage-based insurance ("UBI") - offers possibilities for insurers to do more efficient market segmentation and accurate risk assessment and pricing. Insurers require an IoT solution for the purpose of data collection and performance analysis
Case Study
Smooth Transition to Energy Savings
The building was equipped with four end-of-life Trane water cooled chillers, located in the basement. Johnson Controls installed four York water cooled centrifugal chillers with unit mounted variable speed drives and a total installed cooling capacity of 6,8 MW. Each chiller has a capacity of 1,6 MW (variable to 1.9MW depending upon condenser water temperatures). Johnson Controls needed to design the equipment in such way that it would fit the dimensional constraints of the existing plant area and plant access route but also the specific performance requirements of the client. Morgan Stanley required the chiller plant to match the building load profile, turn down to match the low load requirement when needed and provide an improvement in the Energy Efficiency Ratio across the entire operating range. Other requirements were a reduction in the chiller noise level to improve the working environment in the plant room and a wide operating envelope coupled with intelligent controls to allow possible variation in both flow rate and temperature. The latter was needed to leverage increased capacity from a reduced number of machines during the different installation phases and allow future enhancement to a variable primary flow system.
Case Study
Automated Pallet Labeling Solution for SPR Packaging
SPR Packaging, an American supplier of packaging solutions, was in search of an automated pallet labeling solution that could meet their immediate and future needs. They aimed to equip their lines with automatic printer applicators, but also required a solution that could interface with their accounting software. The challenge was to find a system that could read a 2D code on pallets at the stretch wrapper, track the pallet, and flag any pallets with unread barcodes for inspection. The pallets could be single or double stacked, and the system needed to be able to differentiate between the two. SPR Packaging sought a system integrator with extensive experience in advanced printing and tracking solutions to provide a complete traceability system.
Case Study
Transforming insurance pricing while improving driver safety
The Internet of Things (IoT) is revolutionizing the car insurance industry on a scale not seen since the introduction of the car itself. For decades, premiums have been calculated using proxy-based risk assessment models and historical data. Today, a growing number of innovative companies such as Quebec-based Industrielle Alliance are moving to usage-based insurance (UBI) models, driven by the advancement of telematics technologies and smart tracking devices.
Case Study
MasterCard Improves Customer Experience Through Self-Service Data Prep
Derek Madison, Leader of Business Financial Support at MasterCard, oversees the validation of transactions and cash between two systems, whether they’re MasterCard owned or not. He was charged with identifying new ways to increase efficiency and improve MasterCard processes. At the outset, the 13-person team had to manually reconcile system interfaces using reports that resided on the company’s mainframe. Their first order of business each day was to print 20-30 individual, multi-page reports. Using a ruler to keep their place within each report, they would then hand-key the relevant data, line by line, into Excel for validation. “We’re talking about a task that took 40-80 hours each week,” recalls Madison, “As a growing company with rapidly expanding product offerings, we had to find a better way to prepare this data for analysis.”