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Forte Data Solutions Relies on NETSCOUT to Assure Migration of Services From On‑Prem to AWS Cloud
Technology Category
- Application Infrastructure & Middleware - Database Management & Storage
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Professional Service
- Software
Applicable Functions
- Business Operation
- Product Research & Development
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
The Challenge
Forte Data Solutions, a company that delivers professional services, managed services and integrated technology offerings to address complex data challenges, decided to migrate many of their application workloads to AWS to benefit from the elasticity of the AWS cloud. However, after migrating application workloads to AWS, the end-users of the company’s web-based statistical application started to experience slowdowns when running queries, instability and intermittent freezes within the application, and timeouts while creating reports. These issues made the overall user experience far more difficult, ultimately frustrating end-users and costing the company lost revenue. The overall load of the application was continuously growing, causing frequent CloudWatch alarms to be raised, and making monitoring essentially unusable. In addition, database backups were delayed, while some were outright failing.
About The Customer
Forte Data Solutions is a company that delivers professional services, managed services and integrated technology offerings that address customers’ most complex data challenges. They have successfully built and delivered integrated technology solutions for organizations of all sizes throughout the world. As experts in migrating database, application, and storage infrastructures to virtual cloud environments, Forte Data Solutions’ reputation depends on the seamless and reliable performance of its solutions. Due to a growing and ad-hoc nature of the demand for Forte services by customers, Forte decided to migrate many of their application workloads to AWS. This allowed them to benefit from the inherit elasticity of the AWS cloud while paying only for the compute, network and storage resources required at any time to meet the customer demand.
The Solution
Forte Data’s IT team turned to NETSCOUT to address its AWS monitoring challenges. NETSCOUT vSTREAM appliances were deployed along with virtual nGenuisONE in the corresponding AWS infrastructure. Monitoring was configured to analyze networks end-to-end across on-premises datacenter application workloads and AWS Cloud workloads, including Apache, Oracle, and Java application ports. The nGeniusONE dashboard workflows provided immediate insights into database, web and application details and their dependencies. Database monitoring revealed evidence of persistent scaling in and out, while web monitoring uncovered persistent latencies on both web servers, eliminating the RAC cluster as the root cause. Application session analysis showed multiple Java and embedded SQL related errors pointing to version-related issues after Java upgrades. Armed with these invaluable insights, the IT team was able to revert to a previous Java version. Once this fix was applied, errors disappeared and the RAC Scaling Group returned to normal threshold usage.
Operational Impact
Quantitative Benefit
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