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N-iX > Case Studies > Full-Scale Digital Transformation Accelerates Time-to-Market for Telecom Operator Lebara
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Full-Scale Digital Transformation Accelerates Time-to-Market for Telecom Operator Lebara

Technology Category
  • Analytics & Modeling - Big Data Analytics
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Construction & Infrastructure
  • Telecommunications
Applicable Functions
  • Maintenance
  • Product Research & Development
Use Cases
  • Construction Management
  • Infrastructure Inspection
Services
  • Cloud Planning, Design & Implementation Services
  • Testing & Certification
The Challenge

Lebara, a rapidly growing mobile virtual network operator (MVNO) with operations in 10 European countries, was facing challenges with its legacy IT infrastructure. The company needed to undergo a comprehensive digital transformation to ensure scalability, agility, and faster time-to-market. As part of its expansion strategy, Lebara initiated a digital transformation program designed by a leading consulting agency. However, the company required assistance from an experienced software development partner for implementation. Lebara was seeking a provider that could cover all their needs in software development, including optimization of their existing BI solution and platform migration from on-premises to the cloud.

About The Customer

Lebara is one of Europe's fastest-growing mobile virtual network operators (MVNO) with operations in 10 countries. The company offers Pay As You Go mobile SIM cards and other related products and services for migrant communities. As part of its growth strategy, Lebara initiated a digital transformation program to support their expansion to new markets. The company was seeking a comprehensive solution that could cover all their needs in software development, including optimization of their existing BI solution and platform migration from on-premises to the cloud.

The Solution

N-iX, a software development company, formed an R&D center with over 100 experts to support Lebara’s digital transformation. The team provided a wide range of services, including software development, quality assurance, business intelligence, database administration, and more. The initial requirements included the migration of the Hybris-based B2C platform, performance optimization of the BI solution, and Azure microservices development and platform migration from on-premises to the cloud. As the cooperation continued, the N-iX team took on more responsibilities, eventually transforming into a full development center. The team developed a single master data system for offline and online channels, built a custom test automation framework, optimized the workflow, removed delays in reporting, and helped reduce the support team by half. They also led Lebara’s cloud transformation and development of scalable, easy to maintain, and cost-efficient cloud solutions.

Operational Impact

  • The partnership with N-iX has enabled Lebara to improve the time-to-market of its solutions and expand into new markets. The company now enjoys a quicker, faster, and more flexible way of introducing innovations. The development of a website with wide functionality has allowed Lebara to serve the needs of its customers in the UK, France, Germany, the Netherlands, Spain, and Denmark more effectively. The implementation of a multi-cloud strategy has provided better flexibility and avoided vendor lock-in. The optimization of BI report generation and the removal of delays with data lake development have improved the efficiency of Lebara's operations. The reduction in infrastructure expenses and improved scalability with cloud and microservices have also contributed to the company's growth.

Quantitative Benefit

  • Reduced the support team by half, resulting in decreased overheads

  • Implemented a multi-cloud strategy that ensures better flexibility and avoids vendor lock-in

  • Optimized BI report generation and removed delays with data lake development

Related Case Studies.

Case Study
IoT System for Tunnel Construction
The Zenitaka Corporation ('Zenitaka') has two major business areas: its architectural business focuses on structures such as government buildings, office buildings, and commercial facilities, while its civil engineering business is targeted at structures such as tunnels, bridges and dams. Within these areas, there presented two issues that have always persisted in regard to the construction of mountain tunnels. These issues are 'improving safety" and "reducing energy consumption". Mountain tunnels construction requires a massive amount of electricity. This is because there are many kinds of electrical equipment being used day and night, including construction machinery, construction lighting, and ventilating fan. Despite this, the amount of power consumption is generally not tightly managed. In many cases, the exact amount of power consumption is only ascertained when the bill from the power company becomes available. Sometimes, corporations install demand-monitoring equipment to help curb the maximum power demanded. However, even in these cases, the devices only allow the total volume of power consumption to be ascertained, or they may issue warnings to prevent the contracted volume of power from being exceeded. In order to tackle the issue of reducing power consumption, it was first necessary to obtain an accurate breakdown of how much power was being used in each particular area. In other words, we needed to be able to visualize the amount of power being consumed. Safety, was also not being managed very rigorously. Even now, tunnel construction sites often use a 'name label' system for managing entry into the work site. Specifically, red labels with white reverse sides that bear the workers' names on both sides are displayed at the tunnel work site entrance. The workers themselves then flip the name label to the appropriate side when entering or exiting from the work site to indicate whether or not they are working inside the tunnel at any given time. If a worker forgets to flip his or her name label when entering or exiting from the tunnel, management cannot be performed effectively. In order to tackle the challenges mentioned above, Zenitaka decided to build a system that could improve the safety of tunnel construction as well as reduce the amount of power consumed. In other words, this new system would facilitate a clear picture of which workers were working in each location at the mountain tunnel construction site, as well as which processes were being carried out at those respective locations at any given time. The system would maintain the safety of all workers while also carefully controlling the electrical equipment to reduce unnecessary power consumption. Having decided on the concept, our next concern was whether there existed any kind of robust hardware that would not break down at the construction work site, that could move freely in response to changes in the working environment, and that could accurately detect workers and vehicles using radio frequency identification (RFID). Given that this system would involve many components that were new to Zenitaka, we decided to enlist the cooperation of E.I.Sol Co., Ltd. ('E.I.Sol') as our joint development partner, as they had provided us with a highly practical proposal.
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