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11:11 Systems > Case Studies > Fusion Business Solutions Provide Turnkey Infrastructure for Clients Thanks to iland Enterprise Cloud Services
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Fusion Business Solutions Provide Turnkey Infrastructure for Clients Thanks to iland Enterprise Cloud Services

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions
  • Business Operation
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
Fusion Business Solutions, a Service Management and IT Operations specialist, was facing a challenge. Their customers were increasingly asking them to offer turnkey IT infrastructure services in addition to their consulting services. However, building out data centers would divert resources from serving customers. Fusion needed a solution that would allow them to deliver the needed levels of support, availability, and transparency without diverting resources from their core competency. They also needed a solution that was flexible enough to quickly adjust the mix of IT resources to accommodate changing customer requirements.
About The Customer
Fusion Business Solutions is a Service Management and IT Operations specialist based in Hounslow, Middlesex, United Kingdom. The company offers a portfolio of services that include consultancy, benefits realization, data center optimization, and green IT. They serve companies of all sizes, helping them transform their service management and IT processes to gain superior performance and efficiency. Recently, their customers started asking them to deliver infrastructure services in addition to their traditional consulting services. This led Fusion to seek a solution that would allow them to meet these requests without diverting resources from their core business.
The Solution
Fusion decided to partner with iland, a VMware vCloud Air Network Service Provider, to deliver customer applications within the iland cloud. This solution allowed Fusion to deliver the needed levels of support, availability, and transparency without having to build their own data centers. The iland cloud delivers 100% availability, and Fusion's IT team now has improved infrastructure visibility, which streamlines troubleshooting and improves billing accuracy. The partnership with iland also allows Fusion to quickly adjust the mix of IT resources to accommodate changing customer requirements.
Operational Impact
  • Fusion can fine-tune the level of resources needed by the customer’s application workloads as often as necessary.
  • Fusion can deploy additional infrastructure rapidly, reducing the time to bring new resources online from months to days.
  • Fusion has achieved 100% availability for its infrastructure platform, exceeding its SLAs to the customer.
Quantitative Benefit
  • Accelerated time to deploy IT resources from months to days.
  • Achieved 100% availability for infrastructure platform.

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