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Good Health Optimises Business with QlikView
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Consumer Goods
Applicable Functions
- Sales & Marketing
- Discrete Manufacturing
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- Data Science Services
The Challenge
Good Health, a manufacturer and distributor of natural health products, was facing several challenges. The company was receiving multiple report requests from internal employees and external partner companies. There was a high volume of ad hoc communications among company employees, and there was no efficient way to track the manufacturing and distribution of products. Furthermore, the company had little insight into which product lines weren’t selling. The company's ERP system, while housing the necessary data for business operations, was increasingly difficult and time-consuming for reporting. The rise in requests for different reports from staff members was becoming burdensome as each report had to be manually prepared.
About The Customer
Good Health is a New Zealand-based company that manufactures and distributes natural health products. Established in 1987 as a family-owned business, the company has grown significantly over the years. From a small family-run operation, Good Health has transformed into a sizeable business with more than 50 employees, exporting to over 20 countries worldwide. To support its continued growth, Good Health moved to a purpose-built manufacturing facility in Auckland in 2005. The company also implemented an ERP solution with Exact Software to manage the increasing amount of data generated across the organisation. Good Health's core staff consists of 58 employees.
The Solution
Good Health implemented QlikTech’s business discovery solution, QlikView Server, in March 2012. The product was deployed to support its manufacturing, sales, and marketing functions, with plans to also implement the product in its finance department. QlikView is accessed via company desktops and on iPads across New Zealand, as well as by an external partner company overseas. The product’s ability to integrate smoothly with existing infrastructure meant that deployment and staff training was quick and simple. QlikView's web-based interface and click-through functionality made it user-friendly and allowed the company to begin using the software almost immediately after a short training session.
Operational Impact
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