Download PDF
Acumatica > Case Studies > Great Commission Publications
Acumatica Logo

Great Commission Publications

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
  • Logistics & Transportation
  • Sales & Marketing
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Great Commission Publications (GCP) was facing significant challenges due to the inadequacies of their previous data management systems. The existing system was primarily developed for book publishers and GCP users had limited ability to retrieve financial and operational data. This resulted in long download times and often, the inability to retrieve a year's worth of information. The existing database system was often unable to print order confirmations for the warehouse, which resulted in orders not being shipped. This created a snowball effect of further issues in customer service and shipping operations. GCP also couldn't easily update its freight database files, a problem which had cost the business many thousands of dollars in lost freight billings in previous years.
About The Customer
Great Commission Publications (GCP) is a non-profit organization founded in 1975 by the Orthodox Presbyterian Church and the Presbyterian Church in America. GCP produces Sunday school curriculum for the founding denomination, churches denominations, and individuals. GCP has approximately 15 employees and generates $2.5 – $3 million in annual revenue. The company is headquartered in Suwanee, Georgia, in the metro Atlanta area. GCP's main business involves the publication and nationwide distribution of church school materials.
The Solution
GCP evaluated numerous ERP applications before selecting Acumatica to improve data management and enhance customer service. They use the Financial Management, Distribution Management, and Customer Management (CRM) suites and are investigating integrating OzLINK for freight management purposes. A key feature that attracted the team to Acumatica was its ability to create reports. Unlike GCP’s old system, Acumatica is Cloud-based and offers easy remote access to all employees. GCP’s customer service representatives and curriculum specialists also enjoy managing their customer order flow and data more efficiently. Acumatica has also helped GCP turn orders around much faster.
Operational Impact
  • Strengthened order-tracking and cut shipping turn-around time by at least half.
  • Enhanced employee productivity through remote access via the Cloud.
  • Improved financial management with reports on sales activity and shipments.
Quantitative Benefit
  • Saved GCP a couple hundred dollars a month on bad addresses and incorrect shipments.
  • Reduced the amount of time lost in taking care of the issues a poorly executed order causes.

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.