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Case Studies > Greenhouse Software Enhances Log Management and Security with Sumo Logic

Greenhouse Software Enhances Log Management and Security with Sumo Logic

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Software
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
  • Data Science Services
The Challenge
Greenhouse’s internal log-management system was difficult to maintain and wasn’t able to scale with the company’s rapid growth. Greenhouse was looking for a way to get the insight it needed from its log data to keep its software services optimally running, and to troubleshoot issues as soon as possible to minimize impact to its end users.
About The Customer
Greenhouse Software is the recruiting optimization platform that helps companies to source, interview, and hire the best talent available. Greenhouse works with such clients as Airbnb, Slack, Pinterest and Evernote, among many others. As one would expect, the three-year-young company and its 190 employees generate a tremendous amount of system and application event data. Currently, Greenhouse Software’s cloud runs nearly exclusively on the Amazon Web Services (AWS) cloud and platform, with significant data being generated by its network connections, servers, and applications.
The Solution
Greenhouse chose Sumo Logic’s cloud-native data analytics platform to gain full stack visibility and real-time insights from its AWS cloud platform including AWS CloudTrail and Amazon VPC Flow Logs data. By centralizing its log data, Sumo Logic is able to securely collect terabytes of data with lightweight collectors and APIs from any data source in Greenhouse’s stack. This enables Greenhouse to gain complete operations visibility and to proactively monitor its environment with live dashboards and alerts so that it can provide optimal end user experiences and reduce downtime by detecting and resolving issues in real time. Currently, the primary use for Sumo Logic within Greenhouse Software is to help the development and engineering teams to better support the delivery of software services to their customers and improve the uptime and resiliency of those services.
Operational Impact
  • Engineers rely on Sumo Logic to centralize and analyze log data from its systems and applications to quickly diagnose and remedy any issues.
  • Swift resolution of software services issues such as unplanned spikes in web traffic that might have otherwise been much harder to identify and remedy the root cause.
  • A scalable logging platform that easily connects to Greenhouse’s cloud and cloud services, requiring minimal set up effort by Greenhouse’s infrastructure team.
Quantitative Benefit
  • Greenhouse Software’s cloud runs nearly exclusively on the Amazon Web Services (AWS) cloud and platform.
  • Greenhouse Software’s infrastructure is cloud-based, generating significant data from its network connections, servers, and applications.
  • Sumo Logic securely collects terabytes of data with lightweight collectors and APIs from any data source in Greenhouse’s stack.

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