Guardhat Enhances Customer Trust and Efficiency with Fireflies

• Platform as a Service (PaaS) - Application Development Platforms
• Sensors - GPS

• National Security & Defense

• Tamper Detection
• Track & Trace of Assets

• System Integration

Guardhat, a company that develops advanced protective helmets with IoT devices for real-time situational awareness and safety, faced a significant challenge in managing their key tasks, commitments, and projects. The company was involved in several conference calls per day, which made it difficult to keep track of all the important details. The problem was further compounded by the fact that note-taking during these meetings was often inaccurate or missed entirely due to the need to participate in the meeting while simultaneously jotting down key points and project objectives. This situation was negatively impacting the company's efficiency and potentially its reputation.

Guardhat is a pioneering company in the field of industrial safety. They develop advanced protective helmets that incorporate smart hardhats-active tags and third-party IoT devices. These helmets provide real-time situational awareness and social distancing with contact tracing through their patented Kyra Ai- Big-Data-IoT Platform. They also offer breakthrough, hyper-accurate and dependable RTLS geolocation software that works beyond GPS. Their premier IoT platform, KYRA, revolutionizes how data is analyzed and utilized, turning it into actionable intelligence. Guardhat's system collects and analyzes data to improve industrial productivity and safety, while also detecting, alerting, and helping prevent hazardous industrial work-related incidents.

Guardhat found a solution to their problem in Fireflies, a software solution they discovered through social media. Fireflies offered the ability to accurately record and transcribe meetings, allowing Guardhat to check back through the transcripts for accuracy and copy key tasks and observations for documentation and emails. This solution significantly improved the company's ability to manage their work volume and keep projects on track. Initially, Guardhat had concerns about the security of the app, but these were quickly addressed by the Fireflies team. They explained that Fireflies maintains a robust information security program, including internal policies and procedures designed to secure data against accidental or unlawful loss, access, or disclosure. Fireflies also implemented a feature that allowed Guardhat to set custom viewing permissions for their meetings and gave them the option to purge user data.

• The implementation of Fireflies has brought about significant operational improvements for Guardhat. They are now able to accurately record and transcribe their numerous daily conference calls, ensuring that no key tasks or observations are missed. This has improved the efficiency of their documentation process and has helped keep their projects on track. Additionally, the use of Fireflies has enhanced the professionalism of Guardhat, winning the trust and reliability of their customers. The ability to set custom viewing permissions and purge user data has also provided them with a sense of security and control over their data.