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Logility > Case Studies > iNova Pharmaceuticals Enhances Productivity and Forecast Accuracy with Logility
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iNova Pharmaceuticals Enhances Productivity and Forecast Accuracy with Logility

Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Healthcare & Hospitals
  • Pharmaceuticals
Applicable Functions
  • Maintenance
  • Warehouse & Inventory Management
Use Cases
  • Demand Planning & Forecasting
  • Inventory Management
The Challenge
iNova Pharmaceuticals, a company that develops, markets, and sells a wide range of prescription medicines and non-prescription consumer health products across Asia, Australia, New Zealand, and South Africa, faced significant challenges in its planning process. The company's growth goals required a unified and synchronized approach to supply and demand planning, sales and operations planning, and inventory management. However, their reliance on Excel-based planning led to a fragmented process that varied across different geographies, compromising sustainability. The company was at risk should the owners of key spreadsheets depart, and the inconsistent use of spreadsheets across the team inhibited the adoption of best practices. Furthermore, region-specific data led to different planning processes, with no single source of truth across planning systems. Time was wasted on loading data into, and analyzing information from, disconnected solutions that existed only to compensate for functional gaps in spreadsheets. Safety stock scenario planning was cumbersome and difficult to implement, leaving the business exposed to stock-outs or over-supply.
About The Customer
iNova Pharmaceuticals is a global pharmaceutical company that develops, markets, and sells a wide range of prescription medicines and non-prescription consumer health products. The company operates in over 20 countries and distributors across Asia, Australia, New Zealand, and South Africa. With over 500 employees, iNova delivers a product portfolio spanning weight management, cough, cold and flu, pain management, health supplements, dermatology, sun care, and female health products. Since 2017, under new ownership, iNova has focused on expanding its product offerings. The company's growth strategy required a unified and synchronized approach to supply and demand planning, sales and operations planning, and inventory management.
The Solution
To overcome these challenges, iNova implemented Logility’s digital supply chain platform in 2019 as a key component of its growth strategy. This platform provided a future-proof and flexible technology to underpin its expansion plans. Before implementing the Logility platform, iNova relied on spreadsheets, integrated ERP and data warehousing, and a third-party analytics tool to plan and measure its business. With Logility’s integrated solutions for data management, demand and supply planning, replenishment planning, and analytics, iNova's fragmented and time-consuming operating framework became greatly streamlined. The process automation saved planners time and allowed the statistical forecast to operate, freeing resources to concentrate on high-volume and volatile A-class SKUs. The Logility platform also offered user-defined multi-level forecasting, a critical technique for iNova in supporting their S&OP processes. This forecasting capability saved time by automatically updating group-level forecasts when changes were made to individual SKUs, and vice versa.
Operational Impact
  • Following the implementation of the Logility® Digital Supply Chain Platform, iNova has seen significant benefits across the organization. The company now enjoys consistency in planning and reporting across all regions, reducing 'misfires' and enhancing communication and decision-making across the enterprise. Logility has also supported iNova to move away from manual processes and toward greater automation, bringing real efficiency gains to the business. For example, automating purchase order (PO) creation between the Logility platform and the ERP system resulted in a 40% decrease in manual PO creation, making PO data maintenance far more efficient. The Logility platform's user-defined multi-level forecasting has been critical for iNova in supporting their S&OP processes. This forecasting capability saves time by automatically updating group-level forecasts when changes are made to individual SKUs, and vice versa. The 'pyramid' approach also aggregates demand history into logical groupings, resulting in more stable and accurate statistical forecasts.
Quantitative Benefit
  • Improved forecast accuracy by 50%
  • Reduced manual PO creation through automation by 40%
  • Significant improvements in safety stock modeling

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