IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Tata CommunicationsHeadquartered in Mumbai and Singapore, Tata Communications is a global company with its roots in the emerging markets. It has evolved from a wholesale service provider serving the Indian market to a leading provider of A New World of Communications™ to enterprise customers and service providers worldwide. The $2.9 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India and is the flagship telecoms arm of the $103.3 billion Tata Group. It has invested $1.19 billion in the world's only wholly owned subsea fiber network that circles the globe.The exponential growth of connected devices, the emergence of social media, analytics and Cloud Computing (SMAC) and acceptance of 'bring your own device' (BYOD), are all resulting in a major transition in the way enterprises engage with technology. Both developed and emerging economies are looking to innovation in technology. As a key enabler of information and communication technologies to global enterprises, Tata Communications has led from the front in ensuring a robust digital ecosystem that is equipped for the future – with the infrastructure that can cope with customers’ demands of intelligence, scalability and flexibility.Tata Communications’ services portfolio includes predictable high-speed connections and global MPLS virtual private networks, Telepresence services, DDoS mitigation and detection service, content delivery networks and cloud offerings. Tata Communications offers customized network solutions for customers in key markets – including verticals like manufacturing, oil and gas, banking, financial services, insurance, media and entertainment – offering customers speed, quality and unparalleled network reach.
Equipment & Machinery
Logistics & Warehousing
- CONNECTIVITY PROTOCOLS
- USE CASES
DRVR is an ASEAN-centric fleet management and intelligence service provider. It currently operates in Thailand, Myanmar, the Philippines, Hong Kong and Indonesia, addressing a Southeast Asian market estimated at US$1 billion. Its ambition is to enabl
DRVR selected the Tata Communications MOVE™ network to help meet its key objective of offering customers outstanding service levels irrespective of where they are. Meanwhile, the big data software engine at the center of the DRVR solution runs in the Microsoft Azure cloud.
With Tata Communications there’s network choice, which means DRVR always gets seamless connectivity using the best available local mobile network. At the same time, the strong partnership between Tata Communications and Microsoft reinforces the DRVR born-in-the-cloud IoT-based business model.
- DATA COLLECTED
Fuel Consumption, Number Of Connected Devices, Tracking Of Assets, Vehicle Location Tracking, Vehicle Status
- SOLUTION TYPE
- SOLUTION MATURITY
Emerging (technology has been on the market for > 2 years)
- OPERATIONAL IMPACT
As a start-up company, speed to market is precious for DRVR. “Capturing data on the move, which is critical to our business model, needs a reliable connectivity partner,” David continues. “We were literally spending our lives negotiating deals with mobile network operators in different countries. Even then there were concerns about quality.” To address those problems, DRVR chose the Tata Communications MOVE™ network to meet its objective of offering customers outstanding service levels no matter where they might be. “We selected Tata Communications as they made it easy to partner with them,” says David. “There were no up-front costs or complicated compliance processes.”
A strong relationship with Microsoft is another aspect of the DRVR solution. Microsoft Azure cloud teamed with Tata Communications MOVE™ brings proven ability to launch and deliver successful IoT solutions to market. “We were born in the cloud, which is why we exclusively use Microsoft Azure for our hosting. It guarantees ease-of-use and seamless integration with lower total cost of ownership,” says David. “Furthermore, almost all our customers use Microsoft products, and our service needs to be part of their software ecosystems. They don’t want to have to change their processes and business models to suit our needs.”
The DRVR fleet intelligence platform uses smart IoT sensors equipped with Tata Communications MOVE™ SIMs for cross-border mobile connectivity. Installed in vehicles and vessels, those sensors reliably transmit usage data over the air (OTA). That reliability comes because Tata Communications MOVE™ gives network choice, so DRVR always gets optimal network availability with seamless connectivity from the best local mobile network. That OTA usage data is routed to the Microsoft Azure cloud-hosted DRVR application engine. Centered on DRVR-developed proprietary software, it processes the usage data into actionable, real-time intelligence to notify companies of how their fleets are performing. Via APIs, gigabytes of data are passed back and forth in the cloud between the DRVR software and customer ERP and CRM platforms. Products like MapBox Visions and HD Insights, which contribute to the augmented reality effects intrinsic in the DRVR user interface, are supplied by Microsoft as managed services
“The joint Tata Communications and Microsoft Azure offering is a truly scalable IoT solution,” says Anthony Bartolo, Tata Communications Chief Product Officer. “A full edge-to-cloud platform, it takes care of transport, storage and compute resources. Security and reliability are built into the solution for private, end-to-end and always-on provisioning.”
DRVR is aiming for a seamless customer experience. David says: “The team at Tata Communications has been very supportive in helping us understand how we can better integrate Microsoft applications to be more efficient in our operations.” For example, one Microsoft-equipped customer uses a DRVR service to manage its mobile workforce. When a customer logs an issue, an order is created and automatically assigned to the closest service representative. When the job is finished, the DRVR platform automatically sends a request to generate an invoice. “Since we launched our IoT suite on Microsoft Azure, we’ve been working with partners like Tata Communications to develop solutions that will accelerate the adoption of IoT globally,” says Sam Denton-Giles, IoT and Advanced Analytics Lead APAC at Microsoft.
One of the most valuable things DRVR gets from the relationship is the convenience of a single point of contact for connectivity. “Tata Communications excels at offering connectivity anywhere in the world,” says David. “As a result, I’ve avoided countless weeks of painful negotiations with mobile network operators all around Asia.” From the customers’ point of view, Tata Communications and Microsoft are invisible, simply because the service works so reliably. That’s exactly how it should be. In places like Myanmar, staff safety is critical and the DRVR service provides that peace of mind. “Tata Communications and Microsoft align with our ethos of fair value, high quality, and security, and their teams work closely with us and with each other to understand our needs," says David.
Impact #3 [Cost Reduction - Energy]
A controlled study conducted for Cycle & Carriage Myanmar showed a 26 percent overall reduction in fuel consumption.
- QUANTITATIVE BENEFIT
IoT solution serving over 20 firms operating 1,000s of vehicles
26% reduction in fuel consumption and 20% reduction in fuel theft
Countless weeks of negotiating with mobile network operators avoided
MicrosoftMicrosoft develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Year Founded: 1975 Revenue: $93.6 billion (2014) NASDAQ: MSFT