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Isolofoam Case Study
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Business Operation
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
- Supply Chain Visibility
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Isolofoam, a manufacturer of expanding insulating polystyrene foam, has been in business since 1970. The company has experienced significant growth over the last decade, which has necessitated a refinement of its management processes. Previously, Isolofoam was using two different systems for management, which were plagued with bugs and data corruption issues. This resulted in a lack of available information on the company's activities, hindering effective decision-making and process optimization.
About The Customer
Isolofoam is a company based in Sainte-Marie-de-Beauce, Canada, that specializes in the manufacturing of expanding insulating polystyrene foam. The company has been in operation since 1970 and has grown significantly over the past decade. It currently employs 70 people. Despite its success, Isolofoam has faced challenges with its management processes, particularly due to the use of two different systems that were prone to bugs and data corruption. This resulted in a lack of available information on the company's activities, which was a significant hindrance to its operations.
The Solution
To address these challenges, Isolofoam implemented the Fidelio management system. This system is stable and flexible, making it easy for new employees to use and capable of suggesting improvements to processes. One of the key features of the Fidelio system is its ability to automate order processing, which has significantly improved efficiency. The system also provides reports by topic, giving the company valuable insights into its operations. Throughout the implementation process, Commsoft, the provider of the Fidelio system, was actively involved, ensuring a smooth transition for Isolofoam.
Operational Impact
Quantitative Benefit
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