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Creatio > Case Studies > Israeli Government Enhances Infrastructure Project Coordination with Creatio’s No-Code Platform
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Israeli Government Enhances Infrastructure Project Coordination with Creatio’s No-Code Platform

Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
  • Sensors - Utility Meters
Applicable Industries
  • Cement
  • Construction & Infrastructure
Applicable Functions
  • Logistics & Transportation
  • Product Research & Development
Use Cases
  • Construction Management
  • Vehicle-to-Infrastructure
Services
  • System Integration
  • Training
The Challenge

Israel is currently undergoing the largest infrastructure development in its history, with projects ranging from lite-trains and underground trains to cross-country highways and heavy railways. However, coordinating these large-scale projects in a small country like Israel, where resources are limited, is a significant challenge. Each project requires multiple approvals from various entities, including the Israel Water Company, the Israel Electric Corporation, and several federal bodies. This process was previously handled manually, leading to inefficient paperwork, misunderstandings, and delays in the coordination process, which in turn delayed project delivery. The Israeli government recognized the need for a more efficient system to manage the coordination of these infrastructure projects.

About The Customer

The customer in this case study is the Israeli government, specifically a joint venture of several state offices including the Prime Minister, Ministry of Finance, and the Ministry of Transportation and Road Safety. They were tasked with the challenge of coordinating large-scale infrastructure projects across the country, a task that was previously handled manually and resulted in inefficient paperwork, misunderstandings, and delays. The government recognized the need for a more efficient system to manage the coordination of these infrastructure projects and instructed Netivei Israel, Israel’s National Road Company (INRC), to execute an ambitious plan for a rapid bidding process and improved project execution.

The Solution

To address these challenges, the Israeli government formed a joint venture of several state offices, including the Prime Minister, Ministry of Finance, and the Ministry of Transportation and Road Safety. They instructed Netivei Israel, Israel’s National Road Company (INRC), to execute an ambitious plan for a rapid bidding process and improved project execution. INRC chose Creatio’s no-code platform to automate workflows and CRM with a maximum degree of freedom to manage national infrastructure projects. Creatio’s partner in Israel, Proceed, provided the technical team to lead the execution. On the Creatio platform, Proceed built The National Coordination Platform, an interactive solution that serves as a unified environment for Entrepreneurs, Project Managers, Engineers, and Constructors to work together and coordinate projects. The platform is integrated with Israeli Map Services, allowing users to mark places of interest on a map and download a list of companies with a shared interest in a particular geographical area. The system then automatically generates the necessary documents for every company that influences decision-making.

Operational Impact

  • The National Coordination Platform has significantly streamlined infrastructure project management in Israel. The automation of multi-layered approval flows has brought visibility to all the development stages, allowing all stakeholders to work simultaneously in the shared environment, have a single source of truth, and make data-driven decisions. The digitalization of processes has eliminated endless paperwork, bureaucratic delays, and miscommunication. Not only have infrastructure companies been able to optimize resources, but they have also been able to shorten development schedules with Creatio. The platform has proved to be an efficient instrument for productive cross-company collaboration and governmental supervision of infrastructure projects. The system is expected to be adopted by all local authorities and vital Israeli companies soon, and Israeli Roads is constantly working on platform enhancements to ensure ultimate coordination efficiency.

Quantitative Benefit

  • 40+ infrastructure companies adopted the system

  • 4000+ users operate the platform daily

  • A 15% growth in project coordination completed within 30 days

Related Case Studies.

Case Study
IoT System for Tunnel Construction
The Zenitaka Corporation ('Zenitaka') has two major business areas: its architectural business focuses on structures such as government buildings, office buildings, and commercial facilities, while its civil engineering business is targeted at structures such as tunnels, bridges and dams. Within these areas, there presented two issues that have always persisted in regard to the construction of mountain tunnels. These issues are 'improving safety" and "reducing energy consumption". Mountain tunnels construction requires a massive amount of electricity. This is because there are many kinds of electrical equipment being used day and night, including construction machinery, construction lighting, and ventilating fan. Despite this, the amount of power consumption is generally not tightly managed. In many cases, the exact amount of power consumption is only ascertained when the bill from the power company becomes available. Sometimes, corporations install demand-monitoring equipment to help curb the maximum power demanded. However, even in these cases, the devices only allow the total volume of power consumption to be ascertained, or they may issue warnings to prevent the contracted volume of power from being exceeded. In order to tackle the issue of reducing power consumption, it was first necessary to obtain an accurate breakdown of how much power was being used in each particular area. In other words, we needed to be able to visualize the amount of power being consumed. Safety, was also not being managed very rigorously. Even now, tunnel construction sites often use a 'name label' system for managing entry into the work site. Specifically, red labels with white reverse sides that bear the workers' names on both sides are displayed at the tunnel work site entrance. The workers themselves then flip the name label to the appropriate side when entering or exiting from the work site to indicate whether or not they are working inside the tunnel at any given time. If a worker forgets to flip his or her name label when entering or exiting from the tunnel, management cannot be performed effectively. In order to tackle the challenges mentioned above, Zenitaka decided to build a system that could improve the safety of tunnel construction as well as reduce the amount of power consumed. In other words, this new system would facilitate a clear picture of which workers were working in each location at the mountain tunnel construction site, as well as which processes were being carried out at those respective locations at any given time. The system would maintain the safety of all workers while also carefully controlling the electrical equipment to reduce unnecessary power consumption. Having decided on the concept, our next concern was whether there existed any kind of robust hardware that would not break down at the construction work site, that could move freely in response to changes in the working environment, and that could accurately detect workers and vehicles using radio frequency identification (RFID). Given that this system would involve many components that were new to Zenitaka, we decided to enlist the cooperation of E.I.Sol Co., Ltd. ('E.I.Sol') as our joint development partner, as they had provided us with a highly practical proposal.
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