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IBM > Case Studies > Itaú BBA achieves massive time savings with IBM Rational software
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Itaú BBA achieves massive time savings with IBM Rational software

Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • System Integration
  • Software Design & Engineering Services
The Challenge
Itaú BBA, the wholesale, investment and institutional treasury banking division of the Itaú Unibanco group, wanted to increase developer productivity and improve traceability through more optimized and automated workflows. The company had been relying on IBM Rational ClearCase, IBM Rational ClearQuest and IBM Rational Build Forge software to support its development efforts since 2002. However, in 2010, the company decided to supplement those applications with additional tools to create a more comprehensive application lifecycle management (ALM) solution. The aim was to increase developer productivity, improve development governance through greater traceability, integration and transparency, and reduce development documentation through automation and optimization of development workflows.
About The Customer
Itaú BBA is the wholesale, investment and institutional treasury banking division of the Itaú Unibanco group, one of the largest financial conglomerates in the world. Headquartered in Brazil, the division serves institutional investors and companies with sales in excess of BRL150 million. The Itaú BBA IT department has approximately 320 employees and an annual budget of USD200 million. Since 2002, Itaú BBA has relied on IBM Rational ClearCase, IBM Rational ClearQuest and IBM Rational Build Forge software to support its development efforts.
The Solution
After defining 226 requirements, Itaú BBA selected IBM Rational Team Concert and IBM Rational Quality Manager software, which run on the IBM Jazz platform and integrate with the bank’s existing Rational Build Forge software. Rational Team Concert software provides a collaborative software configuration management platform that enables the bank to automate work items, builds and planning. The Rational Quality Manager software supports quality plans, test scripts, processes and test resources. Rational Build Forge software supports the build and deployment lifecycle, providing automation for build plans, scripts and deployment. The new ALM platform based on Rational software, the bank’s ALM processes are work item-based, support customized development cycles based on the type of project, and enable parallel work.
Operational Impact
  • The bank can easily track project progress, resulting in a 75 percent reduction in the time spent following-up on project statuses.
  • The bank has also reduced the amount of time spent rewriting documentation by 50 percent and reduced the amount of time spent creating and updating workflows by 27 percent.
  • The bank has reduced the number of problems or delays in development by 10 percent.
Quantitative Benefit
  • Reduced the amount of time spent per year on development by 8 percent.
  • Reduced the amount of time spent per year on build and deployment by 55 percent.

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