Download PDF
Jefferson Health's Cloud-First Model Transformation with Zscaler Workload Posture
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries
- Healthcare & Hospitals
- National Security & Defense
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Cybersecurity
- Tamper Detection
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
The Challenge
Jefferson Health, a rapidly expanding multi-state non-profit health system, was faced with the challenge of supporting its rapid institutional growth, a cloud-first strategy, and M&A activity in the highly regulated healthcare industry. As one of the fastest-growing health systems in the U.S., Jefferson Health began adopting a cloud-first strategy to facilitate achieving its patient care and business goals. This transition necessitated the modernization of its cybersecurity posture approach. To support its growth while retaining its patient care excellence, Jefferson Health took a highly quantitative approach to managing risk. This analytical process led the healthcare system to accelerate its cloud-first, multi-cloud, adoption, including Amazon AWS, requiring the security operations team to swiftly deploy zero trust cloud security services. It was also critical to ensure cybersecurity posture was maintained while supporting organizational agility for embarking on new development and strategic ventures.
About The Customer
Jefferson Health is a rapidly-expanding, multi-state non-profit health system with locations in Pennsylvania, New Jersey and Delaware. Established in 1825, the system’s flagship is Thomas Jefferson University Hospital, which also serves as one of the system’s 14 teaching hospitals. Jefferson Health is considered a top facility on U.S. News & World Report’s annual listing of the best hospitals and specialties. As one of the fastest-growing health systems in the U.S., Jefferson Health began adopting a cloud-first strategy to facilitate achieving its patient care and business goals. With this transition came the need to modernize its cybersecurity posture approach.
The Solution
Upon evaluating a variety of cloud security posture management (CSPM) solutions, Zscaler’s Workload Posture quickly rose to the top. Using Zscaler Workload Posture, Jefferson Health receives continuous visibility of security, compliance, and risk posture; the ability to enforce standards via guided and auto remediations; and governance automation by setting policies, exceptions, and integrations with other IT and risk management solutions. The company can also go beyond simply identifying misconfigurations by using Workload Posture’s ability to prevent them from happening in the first place. Provided coverage spans IaaS, PaaS, SaaS and Kubernetes container environments. In addition, organizations with regulated cloud workloads like Jefferson Health are able to get instant visibility into their security posture, along with the capability to enforce compliance with applicable regulations, data protection laws, and security standards. This assists with adhering to strict Health Insurance Portability and Accountability Act (HIPAA), Protected Health Care Information (PHI) guidelines and other regulations.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.