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Case Studies > Jobvite provides Progressive Insurance with a single-source system for ATS and CRM

Jobvite provides Progressive Insurance with a single-source system for ATS and CRM

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Human Resources
  • Business Operation
Use Cases
  • Predictive Replenishment
  • Remote Collaboration
Services
  • System Integration
  • Software Design & Engineering Services
The Challenge
Prior to adopting Jobvite, Progressive Insurance had been utilizing multiple vendors to meet their Applicant Tracking System and CRM requirements. These systems, whether individually or the integration between, posed complications for Progressive. The lack of modern features, such as texting and Google scraping, along with a disjointed CRM and ATS, led to a deteriorating TA solution partnership. Additionally, the customer support and services were unsatisfactory, further complicating the recruitment process.
About The Customer
Founded in 1937, Progressive Insurance was built on the foundation of providing consumers with basic insurance that anyone could afford. Now trusted by close to 30 million policyholders, the brand has since become the second largest U.S. auto-insurer and expanded their offerings to include Property, Finance, Personal, and Commercial policies on a global scale. Additionally, the organization currently employs more than 60,000 people and is projected to reach 70,000 shortly. On an annual basis, they receive approximately 750,000 job applications and make between 20,000 to 25,000 internal and external fills. Of the total annual hires, internal mobility accounts for approximately 40%. Furthermore, Progressive displays their dedication to employees by filling 80% of their above entry-level positions with an existing internal employee.
The Solution
Given the state of their TA tech stack, Neil – along with the rest of Progressive’s TA steering committee – recognized it was time to implement a new TA software provider that offered the features his team required to better enable their recruiting approach. Progressive was sure to complete their due diligence across several leading talent acquisition software providers, keeping functionality, partnership, scalability, and both internal/external experiences in mind. Neil recognized during their evaluation that 'there is no singular product that fits every organization’s needs, it’s about choosing which one fits best for your company,' said Neil. This is a primary reason as to why Employ was created, pulling together three advanced ATS solutions in order to provide a built-for-purpose recruiting technology that is tailored to unique organizational hiring needs.
Operational Impact
  • Jobvite’s partnership is intended to help Progressive realize its desired headcount growth goals and high-level business objectives.
  • The solution provides access to text capabilities through Intelligent Messaging, improved functionalities across source attribution, source tracking, Google job scraping, and automated sourcing.
  • The single-source system for ATS and CRM ensures better recruiter and candidate experiences alike.
Quantitative Benefit
  • Progressive is currently over 60,000 employees and soon to reach 70,000.
  • They receive approximately 750,000 job applications annually.
  • They make between 20,000 to 25,000 internal and external fills annually.

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