Leading Coca-Cola Bottler Transforms IT and Meets Complex Business Challenge

• Platform as a Service (PaaS) - Application Development Platforms

• Consumer Goods

• Discrete Manufacturing
• Logistics & Transportation

• Supply Chain Visibility
• Inventory Management

• System Integration
• Software Design & Engineering Services

Coca-Cola Erfrischungsgetraenke AG (CCEAG), one of The Coca-Cola Company’s (TCCC’s) top bottlers, was chosen as a pilot center for the Coke One global template deployment. The project would ultimately impact more than 75 percent of CCEAG’s existing applications in a highly interdependent IT landscape. Close to 1,000 business processes had to be reviewed and aligned across seven key areas: market-to-order, order-to-cash, forecast-to-deploy, procure-to-pay, record-to-report, master data management and human resource management. This corresponded to roughly 120 enterprise applications, 300 operational interfaces, 900 BI interfaces and 150 business objects that were impacted. CCEAG’s decision to use Enterprise Architecture Management (EAM) to facilitate its Coke One deployment was a clear project success factor. While the Coke One model specified the target state and functional processes, localizations to the template were required to meet individual bottlers’ needs. Bottlers had to determine and manage the extensive changes to their operations themselves, all while maintaining daily business. Adding to the challenge, the model also lacked conventions and standards to guide the evolution of the bottlers’ IT landscapes.

Coca-Cola Erfrischungsgetraenke AG is the sole German bottler of The Coca-Cola Company and the largest beverage company in Germany. Twenty-four production plants and more than 9,800 employees generate close to 4 billion liters in annual sales volume. The company delivers 80+ consumer products via its fleet of more than 1,000 trucks and 400,000 reseller partners. Fast-moving consumer trends are a defining influence on Coca-Cola’s business today, demanding frequent product innovations and quick go-to-markets. Scalability, reliability and efficient execution are naturally important, as is the ability to employ new technologies at the right time. The Coca-Cola Company’s (TCCC’s) global strategy “Vision 2020” aims to double the sales volume and realize continuous business process, system and operational improvements.

To manage the high complexities and dependencies with Coke One, CCEAG opted to extend its use of Software AG’s ARIS. This way CCEAG could leverage its existing Business Process Management (BPM) knowledge and content and have one repository for both BPM and EAM. Using ARIS enables CCEAG to visualize the transitions, evaluate scenarios and create road maps by linking time-based models. This helps reduce the IT architect workload, speeds impact analysis and shows a project’s effect on the enterprise landscape. When project milestones change, automatic updates to the process support maps save significant manual effort. Increased solution transparency for the Coke One template and IT landscape integration facilitate analysis and testing and also shorten incident resolution times. Furthermore, this clearly defines partner responsibilities and makes ongoing alignments easier. Now CCEAG’s thought leadership and insights on EA benefit the worldwide Coca-Cola community, as many of CCEAG’s innovations and EA methodology enhancements have been added to the global Coke One model.

• Streamlined IT landscape—75 percent of existing application portfolio impacted
• Planning and transition processes facilitated complex implementation
• Quicker resolutions, better collaboration and easier staff and partner on-boarding

• Increased efficiency of the IT architectural work
• Reduced IT architect workload
• Shortened incident resolution times