Download PDF
ClicData > Case Studies > MDPortals Streamlines Patient Document Tracking with ClicData
ClicData Logo

MDPortals Streamlines Patient Document Tracking with ClicData

Technology Category
  • Application Infrastructure & Middleware - Data Visualization
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Healthcare & Hospitals
  • National Security & Defense
Applicable Functions
  • Quality Assurance
Use Cases
  • Leasing Finance Automation
  • Time Sensitive Networking
The Challenge

MDPortals, a company that collects and synthesizes patient medical records into a single, searchable document, faced a significant challenge in tracking the status of patient record production. The company gathers medical records from a variety of sources, including labs, pharmacies, specialists, hospitals, and Healthcare Information Exchange networks (HIEs), making the tracking process complex and time-consuming. Prior to implementing a new solution, MDPortals logged and tracked status reports on spreadsheets, a manual and inefficient process. The company needed a more streamlined, automated system to track document production and provide real-time visibility to its clients.

About The Customer

MDPortals is a company that collects a patient’s medical records from various sources and synthesizes them into one searchable document that can be easily reviewed by doctors prior to patient visits. The documents are interactive and allow doctors to access underlying information, including faxes. The company collects the medical records from all possible sources, including labs, pharmacies, specialists, hospitals, and Healthcare Information Exchange networks (HIEs). MDPortals aims to provide a comprehensive view of a patient's medical history to healthcare providers, enhancing the quality of care and patient outcomes.

The Solution

MDPortals turned to ClicData, a data management and reporting platform, to automate their document tracking systems. ClicData's platform generates automatic reports on the status of patient record production, which are then shared with clients via an easy-to-navigate dashboard. This has enabled MDPortals to provide better service to its clients by giving them real-time visibility into the progress of document delivery. In addition to providing an overview of the production process, ClicData’s dashboards make it easier and faster to drill down on any issues that need to be addressed and to spot check on specific patients. ClicData was chosen for its HIPAA compliance, white-glove services, and reliable platform.

Operational Impact

  • The implementation of ClicData has significantly improved the operational efficiency of MDPortals. The automated tracking process has streamlined operations, reducing the time and effort previously spent on manual tracking via spreadsheets. The easy-to-navigate dashboards provide an overview of the production process, making it easier and faster to address any issues and check on specific patients. This has enhanced the service provided to clients by offering them real-time visibility into the progress of document delivery. Furthermore, the white-glove services offered by ClicData have provided MDPortals with valuable insights, guidance, and rapid technical support, further enhancing their operational efficiency.

Related Case Studies.

Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Learn more
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Learn more
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
Learn more
© 2015-2024 IoT ONE Limited | Privacy Policy

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.