Download PDF
Mid-Sized Education Company Automates to Work Smart and Fast
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
This company was in need of a solution that could solve for endpoint visibility and creating next-generation security and efficiency. The IT team, led by Michael King, was looking for complete visibility into the company's endpoints across all full-time employees. King aimed to usher in a new era of simplicity to increase security and overall resource efficiency. Before King's arrival, all endpoint patching was accomplished manually, relying on each end user to push updates to their own laptops. King wanted a solution his team could control that would require no additional work from any of the workplace's non-IT employees, allowing them to focus on their strategic and mission-aligned work.
About The Customer
A mid-sized education company combines cutting-edge adaptive technologies with human scoring to evaluate language proficiency, placement, and professional development tests. The company is proud to have introduced the world's first online language proficiency assessments, aiming to inspire learners to achieve growth and empower teachers to enhance their effectiveness. The IT Department supports both macOS and Windows endpoints to enable compatibility for all users. The company's dedicated IT Manager, Michael King, leads a small but mighty team that focuses on maintaining the security, deployment, and overall maintenance of endpoints. They work tirelessly to maintain a smooth and secure experience for all their users.
The Solution
King’s biggest goal was to find a single, unified solution. Since employees worked on both Windows and Mac computers (a 50/50 split), finding a single patching solution seemed nearly impossible. However, with Automox, King’s team can now monitor both operating systems and see patches going through to remediate vulnerabilities whether the end user is online or not. King has also automated deployment onto both OSes. King said some of the most useful tools he’s implemented are the third-party remediation options within the Automox console. He can now view what’s installed, what’s outstanding, and deploy and remediate installations – at scale and in no time at all. King uses both PowerShell scripts and BASH scripts to create Worklets and reduce manual tasks for his team. He also states the Automox Community has been an incredible resource for group-think and sourcing Worklets to solve everyday problems.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
IoT platform Enables Safety Solutions for U.S. School Districts
Designed to alert drivers when schoolchildren are present, especially in low-visibility conditions, school-zone flasher signals are typically updated manually at each school. The switching is based on the school calendar and manually changed when an unexpected early dismissal occurs, as in the case of a weather-event altering the normal schedule. The process to reprogram the flashers requires a significant effort by school district personnel to implement due to the large number of warning flashers installed across an entire school district.
Case Study
Revolutionizing Medical Training in India: GSL Smart Lab and the LAP Mentor
The GSL SMART Lab, a collective effort of the GSL College of Medicine and the GSL College of Nursing and Health Science, was facing a challenge in providing superior training to healthcare professionals. As clinical medicine was becoming more focused on patient safety and quality of care, the need for medical simulation to bridge the educational gap between the classroom and the clinical environment was becoming increasingly apparent. Dr. Sandeep Ganni, the director of the GSL SMART Lab, envisioned a world-class surgical and medical training center where physicians and healthcare professionals could learn skills through simulation training. He was looking for different simulators for different specialties to provide both basic and advanced simulation training. For laparoscopic surgery, he was interested in a high fidelity simulator that could provide basic surgical and suturing skills training for international accreditation as well as specific hands-on training in complex laparoscopic procedures for practicing physicians in India.
Case Study
Implementing Robotic Surgery Training Simulator for Enhanced Surgical Proficiency
Fundacio Puigvert, a leading European medical center specializing in Urology, Nephrology, and Andrology, faced a significant challenge in training its surgical residents. The institution recognized the need for a more standardized and comprehensive training curriculum, particularly in the area of robotic surgery. The challenge was underscored by two independent studies showing that less than 5% of residents in Italian and German residency programs could perform major or complex procedures by the end of their residency. The institution sought to establish a virtual reality simulation lab that would include endourological, laparoscopic, and robotic platforms. However, they needed a simulator that could replicate both the hardware and software of the robotic Da Vinci console used in the operating room, without being connected to the actual physical console. They also required a system that could provide both basic and advanced simulation training, and a metrics system to assess the proficiency of the trainees before they performed surgical procedures in the operating theater.
Case Study
Edinburgh Napier University streamlines long-distance learning with Cisco WebEX
• Geographically dispersed campus made in-person meetings costly and inconvenient.• Distance-learning programs in Malaysia, India, and China required dependable, user-friendly online tools to maximize interaction in collaborative workspaces.• Virtual learning environment required a separate sign-in process, resulting in a significant administrative burden for IT staff and limited adoption of collaboration technology.
Case Study
8x increased productivity with VKS
Before VKS, a teacher would spend a lot of time showing a group of 22 students how to build a set of stairs within a semester of 120 hours. Along with not leaving the teacher much time to provide one-on-one support for each student to properly learn carpentry, it also left a considerable amount of room for error. Key information would be misinterpreted or lost as the class was taught in the typical show-and-tell way.
Case Study
Scalable IoT Empowering GreenFlex's Sustainable Growth
GreenFlex, a company that supports sustainable development, decarbonization, and energy efficiency, faced several challenges in its quest to expand its business. The company needed to deploy a robust and sustainable IoT technology to support its growth. It was crucial for them to monitor and control devices at customer sites in a safe and reliable manner. They also needed to integrate devices across a range of communication protocols and gather and act on data to meet efficiency targets. GreenFlex had previously built IoT capabilities into its digital platform, GreenFlexIQ, to monitor and manage customer sites remotely. However, they soon realized that they needed a new platform to support their ambitions. They needed a platform that could scale to connect more devices for production management and make it easier for the operations team to manage devices in the field.
