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Decisions > Case Studies > New Ocean Health Solutions

New Ocean Health Solutions

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Healthcare & Hospitals

Services

Software Design & Engineering Services

The Challenge

New Ocean needed a platform that would enable them to visually design and code their Insight Engine, which all of their data streams or inputs feed into. The Insight Engine determines a number of things including whether an activity or challenge is complete or rewards have been met. Messaging is created for chronic condition cases, reminding users to do things with pop-up messages. Tracking is set up for monitoring how users are doing against goals, such as running three days a week for four weeks, to satisfy rewards. The rewards depend on the company and there are three basic reward types that are built into the application. These include dollars, badges, or points. New Ocean wanted to house downstream business logic in a single system and they decided to look into a rules engine.

The Customer

New Ocean

About The Customer

New Ocean improves health outcomes and lowers costs across organizations by addressing chronic conditions such as high blood pressure and atrial fibrillation as well as lifestyle management. New Ocean uses embedded digital coaching, behavioral science, and predictive analytics to help people achieve their health goals and position organizations to benefit from the growing digital healthcare landscape.

The Solution

New Ocean thought that it made sense architecturally to implement a rules engine so they evaluated about four vendors based on their requirements.

New Ocean intakes health data from health data aggregators and processes it through rule sets in the application, utilizing Decisions, and providing recommendations on things like enrollment in certain programs. New Ocean also uses Decisions as a job scheduler which simplifies the process when you already have some code you want to run from a job and it’s compiled into a .NET application. Jobs run or make an API call out to one of their API’s and that kicks off the job so it’s very flexible.

Operational Impact

[Product Improvement - User Experience]
The ability to have an application that runs inside Decisions itself where the users login or to use Decisions restfully provides great flexibility.

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