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Domo > Case Studies > North American Properties Looks to the Future With Domo
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North American Properties Looks to the Future With Domo

Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Functions
  • Business Operation
Use Cases
  • Real-Time Location System (RTLS)
Services
  • Data Science Services
The Challenge
North American Properties, a real estate company, was facing challenges in managing its expansive portfolio and planning future projects due to the lack of a unified data system. The company was using its data primarily for reporting purposes, which only provided insights into past performance and did not allow for future projections. The company's properties were using disconnected ERP systems and other siloed data sources, making it difficult to consolidate and analyze data. To address this, North American Properties created a new business intelligence team tasked with leveraging the company’s data across projects and making it actionable.
About The Customer
North American Properties is a real estate company that focuses on delivering projects that create a sense of connectedness between a place and people. Since its establishment in 1954, the company has acquired, developed, and managed more than $7 billion of retail, multifamily, mixed-use, and office properties throughout the United States. Each property is carefully selected to stand out in the minds of owners, renters, shoppers, and workers. The company relies on data to manage its expansive portfolio and plan future projects.
The Solution
North American Properties adopted Domo, a business intelligence tool, to consolidate data from across the country into a single source of truth. Domo was chosen for its ease of use compared to other solutions. The tool automatically brings in data from more than 15 different systems and transforms it for consumption, saving the business intelligence team hours each week that would have been spent manually collecting data from each system or loading data from emailed reports. With Domo, North American Properties can now see everything from operating revenue to payroll to the fees they earn from managing assets all in one dashboard, giving company leaders unmatched access to information at all levels of the company.
Operational Impact
  • Domo is used across the organization to generate insight. The CEO and other executives use Domo to help plan the future, while individual property managers use it to better operate in the present.
  • Domo is also used during the board meetings in lieu of PowerPoint presentations, allowing the team to present real-time data that can be explored during the meeting to answer any questions.
  • The business intelligence team saves about a day each time it has a request for data, significantly improving their ability to leverage insights.
Quantitative Benefit
  • The business intelligence team saves about a day each time it has a request for data.

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