Download PDF
Optimising office space to drive efficiency
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Data Management Platforms
- Sensors - Environmental Sensors
Applicable Industries
- Professional Service
Applicable Functions
- Facility Management
- Human Resources
Use Cases
- Building Automation & Control
- Energy Management System
- Occupancy Monitoring
Services
- System Integration
The Challenge
Sodexo, a world leader in providing services that improve Quality of Life, needed to expand its APAC office to accommodate more than 200 employees. The new office needed to reflect the company’s progressive work culture, supporting a myriad of working styles such as hotdesking and flexible configuration with both social spaces and focus areas. However, the old office had no visibility on energy consumption levels. The challenge was for Sodexo to achieve workplace sustainability by optimizing energy savings without compromising employee comfort levels. They needed a reliable partner who could deliver a cutting-edge facilities management solution, centered around the importance of sustainability and wellbeing of its people.
About The Customer
Sodexo Group is a world leader in providing services that improve Quality of Life. Since its founding in 1966, the company has grown significantly in the Asia-Pacific region, necessitating the expansion of its APAC office to accommodate both regional and local employees. One of Sodexo’s diversity goals is to increase women in senior leadership to 40% by 2025, and the new office needs to reflect the company’s progressive work culture. With diversity in mind, Sodexo encourages flexibility to work remotely and personalized work-life balance arrangements. The office also needs to support a myriad of working styles such as hotdesking and flexible configuration with both social spaces and focus areas.
The Solution
In September 2018, Sodexo entered into a partnership with Schneider Electric to revamp Sodexo’s APAC office. Within a short five-month period, the Sodexo office was fitted with a comprehensive suite of smart technologies ready for operations by January 2019. The project involved the deployment of Schneider Electric’s Building Management System and Building Advisor. These solutions target energy management, comfort management, and lifecycle service, all achieved through real-time data analytics. Linking up more than 200 sensors, Sodexo’s office is equipped to provide intelligent insights, drive automated actions and send alerts to improve both efficiency and comfort. For example, VOC sensors trigger smart cleaning and allow for more efficient deployment of labor resources. The Workplace Advisor occupancy sensors monitor whether certain areas in the office are being used, to facilitate planning and configuration of desks.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
UBM plc: Taking the pulse of the business and engaging employees with a far-reaching strategic transformation
UBM, a leading global events business, was undergoing a significant strategic transformation named 'Events First'. As part of this transformation, the company was preparing to complete the largest acquisition in its history - Advanstar, a US-based events and marketing services business valued at more than USD970m. The company faced the risk of human capital flight if it was unable to effectively engage top talent with the new strategic direction. UBM needed to make significant structural, process and systems changes, uniting its previously autonomous regional businesses. The challenge was to ensure all of its employees were engaged and aligned with the new future vision.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Uncovering behavioral insight to help reward and retain the best employees
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Flex Contact Center: Supporting rapid business growth with IBM Connections Cloud and IBM Verse
Flex Contact Center, a professional services company offering telesales, call-center, anti-attrition, back-office, helpdesk and collection services, has grown rapidly since its establishment in 2009. With operations in 12 sites across two states and four cities in Brazil, the company employs more than 11,000 people. However, the company realized that to prevent barriers to future expansion, it was essential to make it as easy as possible for its people to work together effectively—even if they were based in separate geographical locations. Traditional approaches to collaboration—based on email and phone calls—threatened to reduce productivity. Flex Contact Center wanted to enable better collaboration and communication across its workforce, but did not want to make large investments in infrastructure.
Case Study
PureFluent: Connecting to partners and customers through the cloud for enhanced productivity
PureFluent, a translation services company, was facing challenges in managing its translation and document review processes. The company often received files in uneditable formats from customers, which required staff members to transfer text to word processing or spreadsheet documents. During the translation process, maintaining version control was a challenge because PureFluent sent work to hundreds of translators in multiple geographic locations. It was also time-consuming for staff to manage the large volume of emails and FTP transactions required to submit translations for customer review and ensure the integration of requested changes. Furthermore, staff were spending significant time hunting through their emails for specific attachments.
