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IBM > Case Studies > Penn Pharma, a PCI company, takes a gold standard approach to maintenance and calibration
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Penn Pharma, a PCI company, takes a gold standard approach to maintenance and calibration

Technology Category
  • Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
  • Pharmaceuticals
Applicable Functions
  • Maintenance
Use Cases
  • Asset Lifecycle Management
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
Penn Pharma, a PCI company, recognized the need for a maintenance and calibration planning system to increase availability and service levels at its new contained manufacturing facility. The company wanted to develop a proactive, predictive approach to maintenance planning. The company realized that an enterprise-class maintenance management system could also help meet the stringent regulations that apply to pharmaceutical manufacturing, and the growing expectations of its safety-conscious clients.
About The Customer
Penn Pharma, a PCI company, is a firm that delivers integrated drug development, clinical trial supply and manufacturing services for the healthcare industry. The company has been established for over 35 years and employs approximately 300 people in the UK. Its global parent company, PCI, employs around 2,800 people worldwide. Penn Pharma recently invested in a new state-of-the-art high-containment facility and wanted to develop a proactive, predictive approach to maintenance planning.
The Solution
Penn Pharma decided to deploy IBM Maximo Asset Management to transform maintenance planning at its new facility, and engaged IBM Premier Business Partner Peacock Engineering to deliver the solution as a hosted service. With IBM Maximo as a scheduling tool for maintenance tasks, Penn Pharma has gained a centralized point of control. The company’s engineers can now access their own personalized dashboards, which provide instant visibility of the jobs that are due, and the most efficient order in which to complete them. By eliminating paper-based processes, the move to IBM Maximo contributes to more efficient working practices.
Operational Impact
  • Boosts efficiency and availability by aligning maintenance and production schedules
  • Saves time and effort by replacing paper-based processes with intuitive dashboards
  • Simplifies compliance with regulatory requirements and clients’ quality standards

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