Pharmaceutical Giant Streamlines Security with Zscaler

Technology Category

Cybersecurity & Privacy - Application Security

Applicable Industries

National Security & Defense
Pharmaceuticals

Use Cases

Cybersecurity
Inventory Management

Services

Cybersecurity Services
Hardware Design & Engineering Services

The Challenge

The customer company, a global pharmaceutical giant with over $2B in annual revenue and more than 11,000 employees in 60 countries, was facing a significant challenge in managing its security solutions. The company's rapid growth, largely through mergers and acquisitions, had led to a proliferation of different security solutions that were becoming increasingly difficult to manage. The company was struggling with multiple appliance proxies across locations, making management cumbersome. The deployment of appliances was challenging due to the company's widespread locations. Furthermore, the company lacked visibility into internet traffic across its various locations. The company needed a single, scalable solution that could be quickly deployed globally, with minimal effort from their small IT staff.

About The Customer

The customer is one of the world's largest and most comprehensive drug development companies, with over $2B in annual revenue in 2012. The organization has more than 11,000 employees located in 60 countries worldwide. The company has seen explosive growth in recent years, much of it through mergers and acquisitions. This growth has introduced a new security solution into the ecosystem with each acquisition, adding to the multiple solutions that the company was already struggling to manage. The company's IT staff was small, and they were looking for a solution that could be quickly and easily rolled out to all locations and employees globally.

The Solution

The company chose Zscaler as their solution after evaluating various options. Zscaler stood out due to its cloud-delivered nature, eliminating the need for new appliances and software to be installed at each remote office. This was a cost-effective solution that also avoided exacerbating the company's existing bandwidth and latency issues. With Zscaler, the company could add new users and offices on-the-fly without consuming a lot of the IT team's time. Zscaler provided centralized visibility and management, enabling the IT department to manage users across the globe from one central location. The IT department also gained access to real-time reports and detailed log-files, providing insight into user activity across the network.

Operational Impact

The implementation of Zscaler brought about several operational benefits for the company. The IT department was able to manage users across the globe from one central location, which streamlined their operations and freed up resources. The real-time reports and detailed log-files provided by Zscaler increased the company's visibility into the network, operational issues, and potential threats. This allowed the company to better understand user behavior and evaluate risks. The company was also able to significantly reduce the total cost of ownership, as Zscaler eliminated the need for hardware and software installation at each remote office. Furthermore, the end user experience was greatly improved, particularly for employees at remote offices who had previously experienced bandwidth and latency issues.

Quantitative Benefit

Significant reduction in total cost of ownership
Ability to add new users and offices on-the-fly without consuming a lot of IT team's time
Dramatic improvement in speed and performance for remote office employees